Technical Trainer / Senior Specialist

Harris Geospatial Solutions; Hamilton; On-site; CAD 79,000 - 130,000; Full time

Job summary

A leading defense technology company in Hamilton, Ontario, is seeking a Senior Specialist in Technical Training. This role involves developing, organizing, and delivering technical training programs for both clients and employees. The ideal candidate will have a Bachelor's degree in Engineering and extensive experience in technical training. The position requires strong instructional skills, a solid technical foundation in electronics, and the ability to travel extensively (30-60% of the time). Competitive salary range from CAD 79,500 to CAD 129,500 is offered.

Qualifications

• Demonstrated experience in technical training environments.
• Strong presentation skills with technical audiences.
• Ability to work independently in dynamic environments.

Responsibilities

• Deliver system operation and maintenance courses globally.
• Design and develop training programs for customers and employees.
• Act as a subject-matter expert providing guidance to staff.

Skills

Professional instructional and facilitation skills

Strong verbal communication skills

Excellent organizational abilities

Technical foundation in electronics

Solid experience in technical training

Education

Bachelor’s degree in Engineering

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Sr Specialist, Technical Training

Reference #33506

Waterdown, Ontario

About L3HARRIS WESCAM

As a subsidiary of L3Harris Technologies and within the Communications & Spectrum Dominance (CSD) Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, national security, search & rescue and airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

About the Role

Develops, organizes and delivers technical training programs and related materials in support of customers and/or company employees. Works with customer and functional organizations to establish course content and objectives. Prepares lesson plans from engineering documentation, field service requirements or software documentation. Ensure course material reflects current product features. Instruct participants in both classroom lectures and laboratory sessions. Follows up determining applicability of course material.

Primary Responsibilities

• Deliver EO/IR system operation and maintenance courses to Customers world-wide, both on-site and at company facilities
• Design, develop, and implement operator and integrated system level technical operations and maintenance training courses for WESCAM customers and internal personnel.
• Act as a subject-matter expert within a specialized technical support team, providing technical guidance, instruction, and mentorship to new WESCAM staff
• Contribute to the development and continuous improvement of best practices for operator-level and integrated systems troubleshooting.
• Support the commissioning of integrated systems platforms for customer installations, demonstrations and industry trade shows.
• Design, review, and maintain course assessments, evaluations, and validation tools; incorporate learner feedback to continuously enhance training effectiveness
• Support Technical Publications and Logistics Engineering teams to ensure training materials and documentation align with system capabilities and service requirements
• Proactive interface with Integrated Logistics Support (ILS), Engineering, Field Service, and other internal WESCAM teams to ensure training content reflects current configurations and operational realities
• Support the validation of Service Procedures, as a part of New Product Introductions (NPI) activities.
• Support sales and bid activities by providing technical training input and responding to customer training requirements
• Travel domestically and internationally 30–60% of the time in support of training delivery and customer engagements

Required Capabilities

• Demonstrated professional instructional and facilitation skills in technical training environments.
• Strong verbal, written, and presentation communication skills with diverse technical and customer audiences.
• Excellent organizational and time-management abilities, with attention to detail.
• Ability to work independently with a proactive, self-driven approach in dynamic environments.
• Solid technical foundation in electronics, electro-mechanical, electro-optical, and video systems, with an operations and maintenance focus.
• Extensive experience supporting integrated systems in engineering, maintenance, or technical training roles.
• Willingness and ability to travel extensively throughout North America and internationally (up to 30–60%).
• Eligibility to obtain and maintain security clearance.

Desired Education and Experiences

• Bachelor’s degree in Engineering or a combination of relevant education and equivalent technical experience.
• Professional training certification or equivalent hands-on instructional experience.
• Experience developing and delivering structured technical training programs.
• Familiarity with government training standards and applicable training-related MIL-STDs.
• Knowledge of e-learning principles, instructional design methodologies, and training technologies.
• Minimum of 6 years of professional technical training experience.
• Multilingual capability (French preferred) considered an asset.
• Experience (6+ years) designing, integrating, or supporting mission systems consoles or equipment platforms is an asset.
• Systems integration experience (6+ years) within aerospace, land, or maritime vehicle platforms is an asset.

*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $79,500 to $129,500

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.