Technical Publications Specialist (100847)

WestJet; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian airline in Calgary is seeking a Technical Publications Specialist for an 18-month term. Responsibilities include developing and maintaining technical documentation in compliance with industry standards. Ideal candidates will have a degree in Technical Communications and 1-3 years of experience in technical writing. The role offers a competitive rewards package and a collaborative workplace culture.

Benefits

Competitive total rewards package

Travel privileges for employees and family

Flexible savings and benefit programs

Qualifications

• Minimum one to three years of experience writing technical documents.
• Experience in process and procedural documentation.
• Familiar with publication revision control.

Responsibilities

• Coordinate and collaborate on documentation development.
• Manage applications to publish documentation in different formats.
• Oversee administrative activities related to publication production.

Skills

Technical document writing

Time management

Organizational skills

Interpersonal skills

Analytical skills

Problem solving

Communication skills

Education

Degree or diploma in Technical Communications, journalism, or communications

Tools

Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook)

Digital data files (ASCII, Excel, SGML, XML)

Job description

Overview

Employment Type: Full-time Temp Contract 6+ Months

City: Calgary, AB (YYC)

Posting Open Date: 09/12/2025

Posting Close Date: 09/26/2025 (Please note the posting will close at 11:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we\'re going global.

Join us, this is where your career story takes off.

Role overview

WestJet is seeking a Technical Publications Specialist to join our team for an 18-month term. This individual will exhibit a high standard of excellence, enjoy challenges, and be results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an agile environment.

Reporting to the Manager, Aircraft Engineering Programs, the Technical Publications Specialist is responsible for the development, administration, and maintenance of publications in accordance with the Technical Operations and Transport Canada requirements.

Key deliverables

• Coordinate, facilitate, and collaborate with stakeholders in developing, authoring, and publishing documentation in structured and unstructured formats in accordance with Technical Operations and Transport Canada CARs requirements
• Work with OEM vendors to obtain and maintain login access to the required documents for supporting the fleets operated and maintained by the WestJet Group of Companies
• Manage applications to publish documentation in different formats including PDF, HTML, and SGML/XML
• Oversee, coordinate, and complete administrative activities related to the production of publications
• Maintain the digital delivery of documentation to end users
• Manage source files and acquire content approvals from publication owners and stakeholders
• Assist in managing the technical library for Technical Operations, Transport Canada, and vendors

Experience and qualifications

• Degree or diploma in Technical Communications, journalism, or communications
• Minimum one to three years of experience writing technical documents
• Experience in process and procedural documentation and maintenance of documents and manuals
• Familiar with digital data files such as ASCII, Excel, SGML, XML; experience with publication revision control
• Excellent time management, organizational, and interpersonal skills
• Proficient knowledge of Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook)
• Excellent analytical, problem solving, goal orientated, and relationship building skills
• Excellent communication skills, both oral and written
• Ability to present ideas, negotiate, facilitate and problem solve
• Team player – works to ensure team goals are met or exceeded
• Exceptional attention to detail

The benefits of being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares and increasing the flying population. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada\'s leading low-cost airline and largest vacation provider.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value. All safety sensitive roles are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet\'s Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility. If you require accommodation during the selection process, please let our Talent Acquisition team know at [e-mail]. We encourage all qualified candidates to apply.

We welcome unique skills, experiences, and backgrounds. If you are passionate about this role, we encourage you to apply even if you do not meet every qualification. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.