Technical Operations Director

PixMob; Montreal; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading immersive experience company in Montreal is seeking a Technical Operations Director to lead the technical support team for live events. The ideal candidate will manage all project technical aspects, ensuring effective communication and adherence to budgets and timelines. Requirements include a college diploma, 5-8 years experience in the entertainment sector, strong leadership skills, and bilingualism in French and English.

Qualifications

• Minimum of 5 to 8 years of experience in managing remote production technical teams.
• Proven experience in the entertainment or event industry.
• Comfortable working under pressure and meeting tight deadlines.

Responsibilities

• Lead, train, and supervise members of the technical support team.
• Coordinate project schedules and budgets.
• Manage technical requirements and communicate needs to internal teams.

Skills

Project management

Leadership

Problem-solving

Technical knowledge of lighting systems

Bilingualism (French and English)

Education

College diploma or equivalent

Job description

Overview

PixMob is one of the world’s leaders in creating immersive experiences for live events. Our goal is to ignite collective joy for fans worldwide. We work with international artists, event organizers, sports teams and brands to create unique and memorable experiences. We are rooted in design and innovation, with in-house wireless technologies and a fully vertically integrated approach from rapid prototyping to mass manufacturing. We are committed to sustainability, using recycled or plant-based compostable materials and encouraging clients to recycle our products. Our culture emphasizes humility, relentlessness and cooperation, with a focus on curiosity, learning and coaching others.

We are looking for a dynamic Technical Operations Director for the Production Team. The Technical Operations Director plays an essential role in the success of our immersive experiences. Reporting to the Vice-President of Production, you will lead and manage the technical support team, composed of lighting operators and programmers, supervising all technical aspects of projects from initial planning to on-site execution, ensuring fluid operations, budget and timeline adherence, and a collaborative, high-performing work environment.

Responsibilities

• Lead, train, and supervise members of the technical support team, including lighting operators and programmers.
• Actively participate in candidate recruitment in collaboration with the project management team.
• Coordinate project schedules and budgets with the technical team and the project office.
• Establish and maintain effective communication with operations, logistics, and sales departments to ensure successful project execution.
• Manage technical requirements and communicate specific needs to relevant internal teams.
• Ensure operations support a healthy and safe environment.

Technical Expertise and Planning

• Oversee the planning and implementation of technical aspects of projects, including equipment setup, programming, and on-site troubleshooting.
• Coordinate and review rigging plans to ensure safety and compliance.
• Develop and implement technical procedures and plans to optimize operations.
• Implement a crisis management system to anticipate and quickly resolve technical issues.

Required Qualifications

• College diploma or equivalent.
• Minimum of 5 to 8 years of experience in managing remote production technical teams and large-scale projects.
• Strong technical knowledge of lighting systems, programming, and cutting-edge technologies.
• Excellent project management, organizational, and problem-solving skills.
• Ability to lead and motivate a team with positive and inspiring leadership.
• Proven experience in the entertainment or event industry, with a strong ability to adapt and be agile.
• Comfortable working under pressure and meeting tight deadlines.
• Bilingualism (French and English) is essential for communicating with our international teams.
• Availability to travel.

Language and Inclusivity

• Fluent English communication is required for day-to-day business with international clients (US market, Europe, Asia Pacific, etc.).
• Inclusivity is at the heart of our culture. We welcome candidates from all backgrounds, identities, and experiences. This posting uses simplified grammar to facilitate comprehension and is not intended to discriminate.

Job Details

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Management and Manufacturing
• Industries : Entertainment Providers

Thanks for showing interest in PixMob and this position. Please note that only selected candidates will be contacted.