Team Lead, Graduate Program Admissions

Athabasca University (AU); Town of Athabasca; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian university in Alberta is seeking a Team Lead for Graduate Programs Admissions to oversee the operations of graduate admissions within the Faculty of Health Disciplines. The role demands strong organizational and communication skills, proven leadership experience in post-secondary admissions, and proficiency in university systems. The ideal candidate will work collaboratively to ensure seamless admission processing while adhering to AU's policies and supporting efficient administrative operations. For inquiries, please contact the Faculty Manager.

Qualifications

• Post-secondary diploma (preferably in administration) and at least three years of experience.
• Direct experience in post-secondary admissions or student services is required.
• Strong knowledge of university policies related to graduate admissions.

Responsibilities

• Lead operational administration of graduate admissions processes.
• Ensure efficient admission processing and compliance with policies.
• Serve as primary resource for faculty, staff, and applicants.

Skills

Strong communication skills

Organizational skills

Problem-solving skills

Supervisory and coaching skills

Education

Post-secondary diploma in administration or related field

Undergraduate degree

Tools

Banner

Microsoft Office Suite

CRM Recruit

Brightspace

Job description

The Faculty of Health Disciplines (FHD) is a proven national leader in health care education, offering high quality programs that enable graduates to make a difference in people's lives, lead innovation and progress in health care systems, engage in research and chart rewarding, lifelong careers. The Faculty of Health Disciplines (FHD) offers innovative and accessible programs and courses in both undergraduate and graduate studies, including the thesis research opportunities for graduate learners.

FHD actively promotes research excellence and is home to two Canada Research Chairs in Regulation, Social Governance, and Inequities in Health as well as in Resurgent Methodologies for Indigenous Health. Faculty members are engaged in programs of research in a variety of health-related areas. Faculty members' research is funded nationally, including CFI, CIHR, and SSHRC, as well as through regional and provincial organizations.

We encourage you to visit the faculty website https://www.athabascau.ca/health-disciplines/ to learn more.

Position Summary

The Team Lead, Graduate Programs Admissions is responsible for leading the operational administration of graduate admissions processes within the Faculty of Health Disciplines (FHD). Under the supervision and direction of the Faculty Manager, this role ensures efficient and effective admission processing while maintaining compliance with university policies and procedures. The incumbent serves as a primary resource for faculty, staff, and applicants while supporting administrative operations related to graduate admissions.

This position requires organizational skills, attention to detail, and the ability to work collaboratively within established guidelines. While the incumbent will provide oversight to admissions processes and assist in coordinating support staff, hiring and recruitment responsibilities remain with the Faculty Manager.

Qualifications

• A post-secondary diploma (preferably in administration, education, or a related field) and at least three years of progressive administrative and leadership experience is required. An undergraduate degree is preferred. Equivalent education and experience may be considered.
• At least 2 years of direct experience in post-secondary admissions or student services, is required.
• Strong knowledge of AU's policies and procedures, particularly related to graduate admissions.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in university systems such as Banner, MyCreds, Alfresco, CRM Recruit, EllucianSRM, Greymatter, Brightspace, Amazon Connect, and Microsoft Office Suite.
• Ability to learn to use new software packages and systems as needed to fulfill the responsibilities of the role is essential.
• Ability to work collaboratively in a team-oriented environment with minimal supervision, but ability to recognize the need for keeping others informed, as required.
• Experience supervising, training, and mentoring staff in administrative processes, coupled with strong leadership, team-building skills, and proven conflict resolution expertise, is essential.
• Strong interpersonal, verbal, and written communication skills as well as organizational, time-management, and administrative skills.
• High attention to detail and ability to manage multiple priorities and competing deadlines in a complex, fast-paced environment.

A detailed job description can be viewed at: Team Lead, Graduate Program Admissions

For further information regarding this position, please contact Rachel Chávez, Faculty Manager, Deans Office, Faculty of Health Disciplines at [e-mail]