Team Lead Canada (Part-TIme)

Follett; Windsor; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Team Lead to oversee store operations and enhance customer satisfaction. In this role, you will collaborate with management to ensure merchandise is properly handled and displayed, driving sales and profitability. Your leadership will shine as you support team members and address customer inquiries, all while maintaining a safe and secure environment. If you thrive in a fast-paced retail setting and are eager to lead a team, this opportunity is perfect for you!

Qualifications

• 1-3 years of relevant experience in a retail environment.
• Basic computer skills for document creation and email communication.

Responsibilities

• Assist in receiving, pricing, and stocking merchandise.
• Act as leader on duty, addressing customer and team member concerns.

Skills

Customer Service

Team Leadership

Basic Computer Skills

Education

Associates Degree

Job description

Position Overview
The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers, and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails
• Willingness to work a flexible schedule including evening and weekend hours.