Team Lead Canada (Full-Time)

Follett; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Team Lead to enhance customer service and drive store sales. This role involves collaborating with the Department Manager to manage merchandise, ensuring a well-stocked store that meets customer needs. As a leader on duty, you'll respond to team and customer inquiries, oversee store operations, and maintain a safe environment. If you're passionate about retail and enjoy leading a team, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• 1-3 years of relevant experience in a retail environment.
• Basic computer skills including email and document creation.

Responsibilities

• Assist Team Members and drive sales and profits.
• Act as leader on duty and respond to customer concerns.

Skills

Customer Service

Team Leadership

Basic Computer Skills

Education

Associates Degree

Job description

Position Overview
The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails
• Willingness to work a flexible schedule including evening and weekend hours.