Supply Chain Customer Success Coordinator

Reckitt; Mississauga; On-site; CAD 45,000 - 65,000; Full time

Job summary

A global leader in hygiene and health is seeking a Customer Service Coordinator, responsible for managing order entries and ensuring satisfaction. This role emphasizes exceptional customer service while collaborating across departments for efficient order tracking. Ideal candidates have a background in customer service, familiarity with ERP, and strong relationship-building skills. Join this innovative team in Mississauga to contribute to service excellence and process improvements.

Benefits

Parental benefits

Employee Assistance Program

Life insurance

Short-term incentives

Qualifications

• Background in customer service with outstanding service levels.
• Proven multi-tasking abilities and attention to detail under deadlines.
• Understanding Supply Chain dynamics and customer service's role.

Responsibilities

• Manage order entries and oversee the order-to-delivery process.
• Collaborate across departments for accurate inventory management.
• Provide resolutions to customer inquiries swiftly.

Skills

Supply Chain Management

Customer service management

Project management

Data analytics

Relationship management

Tools

SAP

Excel

Job description

A global leader in hygiene and health is seeking a Customer Service Coordinator, responsible for managing order entries and ensuring satisfaction. This role emphasizes exceptional customer service while collaborating across departments for efficient order tracking. Ideal candidates have a background in customer service, familiarity with ERP, and strong relationship-building skills. Join this innovative team in Mississauga to contribute to service excellence and process improvements.