Supervisor

Savers | Value Village; Northwestern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading thrift retail company is seeking a Supervisor to directly impact store success and guide team members in daily operations. The role involves empowering staff, making key decisions, and coordinating activities across operations. Candidates should be prepared for a purpose-driven environment focused on community and environmental impact. Comprehensive health benefits and career development opportunities are included.

Benefits

Comprehensive onboarding and training

Extended health care plans

Company-Paid Life and AD&D Insurance

Group Registered Retirement Savings Plan (RRSP)

Qualifications

• Ability to guide team members in daily operations.
• Capacity to develop and empower team members.
• Experience in a retail environment preferred.

Responsibilities

• Make key decisions impacting store success.
• Coordinate operations, production, and retail activities.
• Empower team members to achieve store goals.

Skills

Team leadership

Decision-making

Operational management

Job description

Job Title: Supervisor

Overview

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with funding for their community-based programs and services. We are “Thrift Proud,” supported by millions of loyal customers, over 300 stores and more than 22,000 team members. Learn more about the Savers family of thrift stores and the #ThriftProud movement at savers.com. Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec) and Savers Australia.

Summary

As a Supervisor at Savers / Value Village, every action you take links Team Member effort to store-based business results. Our Retail Supervisors make important decisions that directly impact store success each day and continuously develop and empower their Team Members.

Responsibilities

• Directly impact store success by making key decisions and guiding team members in daily operations.
• Develop and empower Team Members to achieve store goals.
• Coordinate activities across operations, production and retail as part of supervisor opportunities.

Supervisor Opportunities In Operations, Production And Retail May Include

• Front End Supervisor
• Production Supervisor
• Community Donation Supervisor

What You Can Expect

• The opportunity to celebrate uniqueness—staff come from diverse backgrounds, experiences, and perspectives, each contributing something special.
• Work in a purpose-driven company with an impact on the planet and local communities.
• Investment in career path interests with aggressive store expansion plans, supporting ongoing growth and development of team members.

What You Get

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University delivering robust training; approximately 90% of training is developed internally, with external partners as needed.
• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with company matching
• Paid time off for leisure or personal activities
• A range of mental health services

Location: 915 Memorial Ave, Thunder Bay, ON P7B 4A1

Value Village is committed to fair and accessible employment practices. We accommodate people with disabilities during recruitment, assessment and hiring processes by providing reasonable accommodations upon request, in consultation with applicants, throughout the process. We continually review recruitment policies to reflect required accessibility standards.