Strategic Account Manager (Client Partner) - EV / ElectricEngineering Background

Whitecollars; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading firm in EV infrastructure is looking for a Strategic Account Manager to manage critical client partnerships. You will work closely with C-suite stakeholders, drive customer satisfaction, and use your technical expertise in EV solutions. This position offers remote flexibility and opportunities for career growth while contributing to North America's fleet electrification efforts.

Benefits

Career Acceleration

Hybrid Flexibility

Purpose-Driven Work

Qualifications

• 5+ years of experience in scaling enterprise accounts.
• Experience in EV, SaaS, energy, or consulting sectors.
• Technical experience in EVs or energy infrastructure.

Responsibilities

• Be the trusted advisor for C-suite stakeholders at public agencies.
• Directly influence customer satisfaction and revenue expansion.
• Work with cross-functional teams to meet client needs.

Skills

Relationship management

Technical knowledge in EVs

Stakeholder management

Tools

HubSpot

ClickUp

Job description

Overview

Strategic Account Manager Own & Scale Mission-Critical Client Partnerships

As a Strategic Account Manager, you'll be the driving force behind our most valuable enterprise relationships in the EV infrastructure space. This isn't just account management; it’s orchestrating success across product, delivery, and sales teams to expand revenue, mitigate risks, and future-proof partnerships. You'll turn client insights into actionable growth while shaping the future of fleet electrification.

Responsibilities

• Be the trusted advisor for C-suite stakeholders at public agencies, utilities, and commercial fleets
• Directly influence 90%+ customer satisfaction and expansion ARR through proactive relationship-building
• Bridge technical and commercial worlds, ensuring clients maximize our EV charging / energy management solutions
• Feed client needs into product roadmaps through quarterly feedback loops with engineering teams
• Pioneer best practices for scaling high-touch relationships in a hyper-growth industry
• Use your technical experience to steer key planning decisions for some of the biggest fleets in the world
• Work alongside cross-functional teams (Product, CS, Delivery) with shared goals
• See your impact in real-world decarbonization projects

Qualifications

• The Relationship Architect: You've got 5+ years scaling enterprise accounts (EV, SaaS, energy, or consulting) and know how to:
• Navigate complex procurement cycles with public / private sector clients
• Spot expansion triggers (new locations, added services, upsell opportunities)
• Align internal teams to deliver seamless experiences
• The Technical Translator: You have technical experience in EVs, energy markets, or energy infrastructure which you use to:
• Provide advice to clients, earn their trust and deliver the best possible electrification outcomes for their fleet
• Manage stakeholders and know the right stakeholders to engage at the right times from technical subject matter experts, product managers, and when to provide the answers yourself
• The Growth Catalyst: Proactively mitigate risks with 90% forecasting accuracy
• Turn satisfied clients into advocates who reference and expand

Perks & Growth

• Career Acceleration: Own high-visibility accounts with executive exposure
• Hybrid Flexibility: Remote-friendly with strategic travel to clients / teams
• Purpose-Driven Work: Contribute to North Americas fleet electrification

Tools You'll Use

• HubSpot
• ClickUp
• Custom health dashboards
• A support squad (Delivery PMs, Product Leads, BD Partners)

Lets Build the Future Together, read more to know more details about the position.