Store Operations Coordinator

PSYCHO BUNNY; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

A vibrant clothing brand in Montreal is seeking a Store Operations Coordinator to enhance operational efficiency in retail settings. This role requires a university degree, robust retail operations experience, and bilingual communication skills. The Coordinator will draft communications, create standard operating procedures, and manage performance metrics while fostering a harmonious team environment. The position offers benefits like a group RRSP plan, comprehensive insurance, and generous vacation time. Join us if you’re ready to set bold standards in the retail world.

Benefits

Group RRSP/DPSP plan with company match

Comprehensive health, dental, and vision insurance

Three weeks of vacation and six wellness days

On-site gym and cafeteria with subsidized meals

Employee discounts on clothing

Qualifications

• Proven track record in retail operations with a solid understanding of industry-standard processes.
• Exceptional ability to manage multiple priorities in a fast-paced environment.
• Dedicated team player with strong communication skills.

Responsibilities

• Draft store communications and manage the retail planning calendar.
• Create and update standard operating procedures (SOPs).
• Analyze data and compliance metrics for performance reporting.
• Manage operational expenses and provide on-site coordination for new store openings.

Skills

Retail operations

Bilingual communication

Time management

Google Workspace proficiency

Education

University degree in Business Administration

Tools

Google Sheets

Storeforce

Job description

Store Operations Coordinator - Ville St. Laurent (Office-first)

Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity

Are you an operational pro who loves making things run like clockwork? As Store Operations Coordinator, you'll partner with the Director of Store Operations to build a world-class retail environment. You'll be the hands‑on expert establishing SOPs and training our teams on the daily essentials—replenishment, inventory, maintenance, and e‑commerce. If you're ready to turn operational strategy into store‑level success, we want to hear from you!

Your Daily Adventures

• Draft clear, time‑sensitive store communications and own the retail planning calendar to keep teams aligned.
• Create and update standard operating procedures (SOPs), policies, and training tools to ensure operational excellence.
• Translate all operational assets and resources into French to support seamless execution across our Quebec locations.
• Identify operational gaps and drive process improvement projects from initial ideation through to implementation.
• Analyze field data, survey responses, and compliance metrics to provide leadership with actionable performance reporting.
• Serve as the primary point of contact for daily store requests, bridging the gap between corporate strategy and store‑level needs.
• Act as a subject matter expert for new technology rollouts, ensuring new tools integrate smoothly into existing store workflows.
• Manage operational expenses and supply accounts, and provide on‑site coordination for New Store Openings.

Your Toolkit

• University degree in Business Administration or a related field.
• Proven track record in retail operations, with a solid understanding of industry‑standard processes, policies, and procedures.
• Exceptional ability to manage multiple priorities and excel under pressure within a fast‑paced environment.
• Expert proficiency in Google Workspace required
• Advanced knowledge of Google Sheets and Storeforce a strong asset.
• Dedicated team player with a demonstrated ability to work effectively and harmoniously with others.
• Fully bilingual with strong verbal and written communication skills.

Why Choose the Psycho Bunny Life?

• A group RRSP/DPSP plan, which includes a very generous company match!
• Comprehensive group Insurance coverage, including health, dental, vision
• Three (3) weeks of vacation, six (6) wellness days and your birthday off, on us
• On‑site gym and on‑site cafeteria / bistro with subsidized meals, including breakfast and lunch.
• Sweet discount on the coolest fits

Ready to Set a Bold Standard?

Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion

Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.