Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Newmarket; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading pet care company in Ontario is looking for a Retail Store Manager who will oversee all aspects of the store's operations including safety, pet parent experience, and team leadership. Responsibilities include recruitment, staffing, and ensuring compliance with company standards. The ideal candidate will have 4-6 years of retail leadership experience and strong communication and organizational skills. Join a company that believes in making a meaningful impact and cherishes the passion for pets.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Strong attention to detail.

Responsibilities

• Oversee safety of people and pets and enhance the pet parent experience.
• Manage recruitment, hiring, coaching, and team leadership.
• Ensure store standards and compliance with company policies.
• Analyze business metrics and create improvement plans.

Skills

Retail leadership experience

Customer service focus

Communication skills

Organizational skills

Job description

A leading pet care company in Ontario is looking for a Retail Store Manager who will oversee all aspects of the store's operations including safety, pet parent experience, and team leadership. Responsibilities include recruitment, staffing, and ensuring compliance with company standards. The ideal candidate will have 4-6 years of retail leadership experience and strong communication and organizational skills. Join a company that believes in making a meaningful impact and cherishes the passion for pets.