Store Department Manager - Lead Customer Experience

RONA; Fort McMurray; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading Canadian hardware retailer in Fort McMurray is seeking a Supervisor to oversee operations and ensure customer satisfaction. Ideal candidates will have at least 5 years of personnel management experience and strong leadership skills. Responsibilities include managing staff, merchandising, and promotional activities. Join a supportive team offering benefits such as employee discounts, training programs, and opportunities for advancement in a dynamic work environment.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Annual salary review

Opportunities for advancement

Comprehensive training program

Qualifications

• 5 years experience in personnel management.
• Experience managing a retail business.
• Strong leadership skills, resourceful and autonomous.

Responsibilities

• Supervise work according to set priorities and the company’s requirements.
• Resolve any issue that may arise while ensuring customer satisfaction.
• Carry out merchandising duties according to the Store Manager’s directions.
• Supervise the replenishment process.
• Manage promotional activities according to sales, company initiatives.
• Assist in recruiting staff for the department under your responsibility.
• Determine work schedule while complying with the established labour budget.
• Coach, encourage, and motivate teams.

Skills

Leadership skills

Excellent communication skills

Resourcefulness

Autonomy

Job description

A leading Canadian hardware retailer in Fort McMurray is seeking a Supervisor to oversee operations and ensure customer satisfaction. Ideal candidates will have at least 5 years of personnel management experience and strong leadership skills. Responsibilities include managing staff, merchandising, and promotional activities. Join a supportive team offering benefits such as employee discounts, training programs, and opportunities for advancement in a dynamic work environment.