Station Manager/Chef d’escale

Air Canada; New Brunswick; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading airline in North America is seeking a Station Manager for their operations in Canada. The role involves overseeing airport personnel, ensuring safe operations, and enhancing customer experience. The ideal candidate will have a Bachelor's degree or relevant experience, strong leadership skills, and proficiency in budget management. Applicants must be willing to relocate to the assigned station. This position presents a unique opportunity to be part of a dynamic team within a top-ranked airline.

Qualifications

• Relevant university degree (Bachelor's), certification, or relevant experience commensurate with the role.
• Experience in airport operations leadership.
• Ability to work independently.
• Willing to relocate to the assigned location to live full-time.
• Track record of consistent performance and delivery focused on safety and customer experience.
• Strong people leadership and people development skills.
• Strong communication and negotiation abilities.
• Experience in budget management and financial decision-making.
• Familiarity with corporate environment guidelines.

Responsibilities

• Leadership and development of airport personnel at Air Canada station.
• Ensure safe and compliant airport operations.
• Manage operational performance and overall customer experience.
• Drive local plans to support Air Canada's transformative strategy.
• Be a visible leader in the station and local communities.

Skills

Airport operations leadership

Strong communication abilities

Budget management

People leadership

Negotiation skills

Education

Bachelor's degree or relevant experience

Job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Reporting to the Senior Director, Customer Experience, Western and Atlantic Canada Airport Operations, the Station Manager will be responsible for the leadership and development of airport personnel at an Air Canada staffed station. The Station Manager ensures the safe and compliant operation of their station, operational performance management, and is responsible for the overall airport customer experience at the location. This role will be accountable for driving the support, execution and development of local plans to support Air Canada’s transformative strategy. The Station Manager is a visible and present leader in the station and in their airport and local communities.

Qualifications:

• A relevant university degree (Bachelor's), certification, and/or relevant experience commensurate with the role
• Airport operations leadership experience
• Ability to work independently
• Willing to relocate to the assigned location to live full-time
• Has a track record of consistent performance and delivery, with a strong focus on safety, customer experience and business transformation
• Strong people leadership and people development skills, with an ability to inspire and motivate teams while holding them accountable for results
• Strong communication and negotiation abilities.
• Experience in budget management and financial decision-making.
• Familiarity and commitment to Corporate Environment guidelines.

Please visit the Air Canada careers page for full job details.

Appartenir à Air Canada, c’est appartenir à un symbole canadien, Air Canada récemment élue meilleur transporteur aérien en Amérique du Nord. Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l’avant-garde du transport aérien de passagers.

Relevant du première directrice - Expérience client - Exploitation aéroportuaire - Ouest du Canada et Canada atlantique, la personne occupant ce poste sera responsable du leadership et du perfectionnement du personnel aéroportuaire dans une escale exploitée par Air Canada. Elle veillera à ce que les activités de l’escale soient sécuritaires et conformes aux exigences réglementaires, gérera le rendement opérationnel et sera responsable de l’expérience client globale à l’aéroport. Elle sera également responsable de soutenir, de mettre en œuvre et de développer les plans locaux visant à appuyer la stratégie de transformation d’Air Canada. La personne occupant ce poste sera un leader présent et visible au sein de l’escale ainsi que dans la communauté des Aéroports et locale.

Qualifications:

• Diplôme universitaire (baccalauréat), certification pertinente, ou expérience pertinente et proportionnelle au poste.
• Expérience en matière de leadership dans le domaine de l’exploitation aéroportuaire
• Habileté à travailler de façon autonome
• Disposé à déménager à l’endroit assigné pour y résider à temps plein.
• Possède un solide bilan de rendement constant axé sur la sécurité, l’expérience client et la transformation commerciale.
• Démontre de fortes compétences en leadership et en perfectionnement des employés, ainsi qu’une capacité à inspirer et à mobiliser les équipes tout en les responsabilisant quant aux résultats.
• Capacités solides en communication et en négociation.
• Expérience en gestion budgétaire et en prise de décisions financières.
• Connaissance des lignes directrices de l’Environnement de l’entreprise et engagement à leur égard.

Veuillez consulter la page des carrières d'Air Canada pour connaître tous les détails de l'emploi.