Staff, Full Stack Software Engineer (L4)

Twilio; Canada; Remote; CAD 157,000 - 197,000; Full time

Job summary

A leading communication technology company is seeking a Staff Full Stack Software Engineer to co-lead software infrastructure projects. The role focuses on driving technical innovation and mentoring a talented team, requiring extensive experience in full-stack development and leadership. Based in Canada, this position offers the opportunity to work on cutting-edge software and AI/ML solutions in a remote-first environment.

Benefits

Competitive pay

Generous time off

Healthcare benefits

Retirement savings program

Qualifications

• 8+ years of experience in data engineering or software development.
• At least 3 years in a technical leadership role.
• Experience with full-stack development and building web apps.

Responsibilities

• Co-lead the design and development of software infrastructure.
• Drive technical innovation and research.
• Mentor and coach a team of engineers.

Skills

React

TypeScript

Data engineering

Leadership

Data modeling

Education

Bachelor's degree in Computer Science or related field

Tools

Hadoop

Spark

Kafka

AWS

GCP

Azure

Job description

Staff, Full Stack Software Engineer (L4)

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as our next Staff Software Engineer in the Efficiency Engineering team in Services Operations.

About the job

This position is needed to directly influence the development and deployment of our solutions, improving operational efficiency and enhancing customer experiences. This role is pivotal in guaranteeing that Efficiency Engineering is equipped with the expert talents required to consistently deliver cutting-edge software and data science solutions.

Joining this team offers the opportunity to work on cutting-edge software and AI/ML projects, contributing to innovative solutions that drive efficiency and customer success at a global scale. Success means delivering high-quality products on time, effectively collaborating with cross-functional teams, and significantly contributing to Twilio’s strategic goals.

Responsibilities

In this role, you’ll:

• Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
• Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.
• Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
• Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning.
• Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
• Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.
• Experience with full-stack development building web apps, using modern programming languages such as:
• Proficient in React and TypeScript for Front end
• Proficient in TypeScript for the Backend
• Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
• Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
• Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
• Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
• Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.
• Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
• Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).

Location

This role will be remote, and based in Ontario, BC, or Alberta Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: $157,000.00 - $196,200.00

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.