Sr. Technical Program Manager, Offers Platform, Catalog Systems, ASCS

Amazon; Vancouver; On-site; CAD 177,000 - 297,000; Full time

Job summary

A leading technology company in Vancouver is looking for an experienced Technical Program Manager. You will lead cross-functional projects, working closely with engineering teams to deliver scalable solutions. Candidates should have over 7 years of experience collaborating with engineering teams, along with strong skills in technical program management and software development. The role offers a competitive salary and comprehensive benefits package.

Benefits

Comprehensive benefits package

Equity and sign-on payments

Qualifications

• 7+ years of experience working with engineering teams.
• 5+ years in technical product or program management.
• 3+ years of software development experience.

Responsibilities

• Participate in all parts of the software development process.
• Drive large scale projects from inception to conclusion.
• Clearly communicate plans and project status to stakeholders.

Skills

Collaboration with customers

Technical program management

Cross-functional project delivery

Job description

Overview

Check out our team videos:

https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEd

Our systems are at the core of Amazon.com. We serve the product and offering catalog containing billions of records, and we are the authority for product information, including availability and price. Our systems respond to billions of requests per day that power the Amazon shopping experiences and other customer interfaces, such as Amazon Shopping App, Kindle, Wholefoods, Amazon Fresh and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds.

We are regularly challenged by new business use-cases that bring in high levels of ambiguity and competing priorities. Our team has been instrumental in launching high-impact customer features, such as "Buy For Me" that helps customers discover and seamlessly purchase select products from other brands’ sites if those items are not currently sold in Amazon’s store. We also helped launch "Amazon Haul", with its own shopping experience, search, cart, and checkout so customers can build up a great haul of items at low prices of under $20. By building segmented offers, we helped Amazon provide sub-same-day delivery to our customers and achieve the fastest delivery speeds in the US last year. We are also tackling the challenge of implementing regional pricing that scales to meet the unique needs of diverse markets, ensuring our customers receive fair and competitive prices no matter where they are located.

While large-scale, high-throughput, low-latency systems are common at Amazon, the services operated by this team differentiate themselves by being the top-traffic serving systems, serving hundreds of trillions of requests per day, supporting 1 billion transactions per second in single-digit millisecond latencies. These systems source data from many data sources and execute logic to determine buyability of the items in the Amazon catalog, which is consumed by hundreds of systems.

Responsibilities

In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses.

• Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects.
• Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions.
• Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders.
• Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.
• Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals.
• Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.
• Create, maintain and disseminate project information to stakeholders.

Basic Qualifications

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary for this position ranges from $128,100/year up to $214,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.