Senior Platform Engineer

Rogers Communications; Brampton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Brampton is looking for a Senior Platform Engineer specializing in Windows and Virtualization. The role involves technical support, L3 guidance, and operational best practices within the Delivery Infrastructure group. The ideal candidate will have 8-10 years of IT experience, focusing on VMware and Windows Server administration. Along with competitive salary and benefits, they offer career growth opportunities in a diverse and inclusive environment.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Paid time off for volunteering

Growth development opportunities

Qualifications

• 8-10 years of experience managing IT infrastructure in telecommunications.
• Proven expertise in VMware technologies.
• Experience in deploying virtual machines.
• Hands-on experience with VDI solutions.

Responsibilities

• Provide technical support in Wintel server administration.
• Deploy new systems and document implementations.
• Create PowerShell scripts for automation.
• Lead technical support issues and projects.

Skills

VMware technologies

Windows Server administration

PowerShell scripting

Active Directory

incident management

communication skills

Education

Post-secondary degree or diploma in a technical field

Tools

ESXi

vSphere

vCenter

Ansible

HPE hardware platforms

Job description

Who we're looking for:

We are looking for a Senior Platform Engineer who specializes in Windows and Virtualization to join our Delivery Infrastructure group. This full‑time permanent position will provide direct governance of our steady state support provider. This includes day‑to‑day oversight, and development of ongoing operational support, maintenance planning, and defining environment best practices. The role will also provide L3 technical guidance during incidents affecting critical/vital systems, and where L1 and L2 require additional support. In addition, the Senior System Engineer – VMware is also responsible for effective development, provisioning, and installation/configuration build activity. Build activity will encompass project delivered, and uplift related for currency related activity.

What you'll do:

• Provide technical support in planning and build within the areas of Wintel server administration; including VMWare, Host and Standalone hardware. Well versed with OpenShift, Tanzu and Virtualization.
• Deploy new systems and document the implementation thereof through a build book and design artifacts.
• Lead the creation of functional and technical specifications documentation for the projects.
• Assist with ensuring operational readiness for project completion and handoff.
• Create custom PowerShell scripts and test procedures to automate procedures and ensure operational resiliency.
• Project participation and guidance within the area of expertise ensuring best practices and policies are followed.
• Keep up to date with best practices in the area of expertise and recommend new solutions or process improvement opportunities.
• Provide L3 technical support for VMWare and OS administration.
• Act as technical lead during incident management by setting priorities and resolving technical issues.
• Provide and lead technical support issues and projects via cross training and knowledge transfer to colleagues.
• Act as SME in your area, and be a mentor for L1/L2 resources.
• Lead/participate in presentations to recommend and explain the full solution to management.
• Work with technical team members to configure the hardware and software components of a solution.

What you bring:

• Post‑secondary degree or diploma in a technical field such as Engineering or Computer Science.
• Demonstrated expertise in VMware technologies including ESXi, vSphere, vCenter, vSAN, NSX, vROPS, and SRM.
• Minimum 8–10 years of experience managing IT infrastructure within a telecommunications environment.
• Over 10 years of Windows Server administration experience (2008–2019), including patching, upgrades, and performance optimisation.
• Strong scripting skills using PowerShell, Ansible, or BladeLogic for automation and troubleshooting.
• Advanced knowledge of Microsoft Active Directory, Group Policy, LDAP, ACL, and NTFS in enterprise environments.
• Proven experience deploying virtual machines, including P2V/V2V conversions using Platespin, DoubleTake, and VMware Converter.
• Hands‑on experience implementing and managing Virtual Desktop Infrastructure (VDI) solutions.
• Familiarity with FibreChannel SAN, iSCSI, NAS, and network technologies including Cisco firewalls, routers, switches, and protocols (TCP/IP, DHCP, DNS, VPN).
• Skilled in software and firmware upgrades for HPE, Cisco, and Ericsson hardware platforms.
• Working knowledge of ITIL methodologies and experience with incident, problem, and change management processes.
• Excellent communication, analytical, and decision‑making skills, with the ability to work independently and in high‑pressure environments, including after‑hours support as needed.

What’s In It for You

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
• Discounts:Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering.
• Company matching contributions to charities you support.
• Growth & Development Opportunities:
  • My Path: Self‑driven career development program.
  • Rogers First: Priority in applying to internal roles of interest.
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection.
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity‑deserving groups including people of colour, 2SLGBTQIA+, Indigenous peoples, persons with disabilities and women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and driver’s abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 330299

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognise the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure you deliver your best work. You matter to us! For any questions, please visit Recruitment Process FAQ.