Sr. Manager, Agile and Scrum Management – Expert

RBC; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading financial services organization in Toronto is seeking a Scrum Master to lead Agile delivery teams. You will facilitate Agile ceremonies and ensure alignment across teams, manage stakeholder expectations, and support the achievement of project goals. The ideal candidate has at least 5 years of experience in Agile environments, strong facilitation skills, and relevant certifications. This role offers competitive benefits and opportunities for professional development.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• Minimum 5 years of experience as a Scrum Master, Agile Coach, or similar role.
• Strong understanding of Scaled Agile principles and Scrum framework.
• Excellent facilitation, coaching, and conflict-resolution skills.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and oversee activities related to planning and delivery in a scaled agile manner.
• Facilitate Agile ceremonies such as sprint planning and retrospectives.
• Support the team in achieving the PI or sprint goals.
• Manage stakeholder expectations and provide regular updates.

Skills

Agile Methodology

Coaching Others

Communication

Conflict Management

Decision Making

Group Discussions

Group Problem Solving

Results-Oriented

Staying Focused

Teamwork

Education

Certified ScrumMaster (CSM)

SAFe Scrum Master (SSM)

Tools

JIRA

Job description

Job Description

WHAT IS THE OPPORTUNITY?

Reporting to the Director, Agile PMO Strategic Delivery (Global Security), you will be responsible for leading, directing, and overseeing activities related to planning, delivery, and implementation in a scaled agile manner, ensuring that project and program goals and objectives are achieved. You will lead teams and liaise with RBC business and technology partners, including external third-party vendors.

WHAT WILL YOU DO?

• Facilitate Agile ceremonies such as sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Facilitate Program Increment (PI) Planning sessions to ensure alignment across Agile teams and stakeholders.
• Support the team in achieving the PI or sprint goals and removing any impediments that hinder progress.
• Promote collaboration among cross‑functional team members, including developers, business analysts, UX designers, and architects.
• Work closely with the Product Owner to ensure the product backlog is well‑defined, prioritized, and meets the definition of ready.
• Manage stakeholder expectations and provide regular updates on team performance, OKRs/KPIs and delivery timelines.
• Apply change and risk management principles to ensure the team can adapt to evolving business needs and priorities.
• Proactively identify risks and dependencies, working with the team and stakeholders to mitigate them effectively.
• Facilitate big room planning sessions and other collaborative events to align multiple teams on shared goals.

WHAT DO YOU NEED TO SUCCEED?

• Minimum 5 years proven experience as a Scrum Master, Agile Coach, or similar role in a fast‑paced, Agile environment. You have facilitated PI planning, JIRA and reported on performance metrics.
• Strong understanding of Scaled Agile principles, Scrum framework, and Kanban practices.
• Excellent facilitation, coaching, and conflict‑resolution skills.
• Strong communication and interpersonal skills to engage with team members and stakeholders effectively.
• Ability to manage multiple priorities and navigate complex organizational structures.
• Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent Agile certifications are preferred.
• Fluent in English.

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.

Job Skills

• Agile Methodology, Coaching Others, Communication, Conflict Management, Decision Making, Group Discussions, Group Problem Solving, Results‑Oriented, Staying Focused, Teamwork

Additional Job Details

Address: 330 FRONT ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week:

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date:

Application Deadline:

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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