Sr. Developer HR

CPUS Engineering Staffing Solutions Inc.; Oshawa; On-site; CAD 80,000 - 110,000; Full time

Job summary

A specialized staffing firm in Canada is seeking a Senior ServiceNow HR Developer to design and implement HR Service Delivery solutions on the ServiceNow platform. This role involves integrating with systems like SAP SuccessFactors and ensuring data confidentiality. The ideal candidate has over 5 years of ServiceNow development experience, strong knowledge of HRSD, and excellent communication skills. This position offers the opportunity to enhance employee experiences within a collaborative environment.

Qualifications

• 5+ years of ServiceNow development experience, with at least 3 years in HRSD and Employee Center.
• Strong knowledge of ServiceNow platform architecture and HRSD data model.
• Hands-on experience integrating ServiceNow with HR systems.

Responsibilities

• Design, develop, and implement HR Service Delivery solutions on ServiceNow.
• Integrate ServiceNow HRSD with other HR systems using APIs.
• Ensure data confidentiality for sensitive HR information.

Skills

ServiceNow development

Integration with SuccessFactors EC

Data confidentiality

Communication skills

Problem-solving

Education

Bachelor’s degree in Computer Science

Tools

ServiceNow platform

REST APIs

SOAP APIs

Job description

Responsibilities

• The Senior ServiceNow HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the ServiceNow platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP SuccessFactors Employee Central. This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.
• Integration: Integrate ServiceNow HRSD with SuccessFactors EC, Workday, or other HR systems using REST/SOAP APIs, IntegrationHub, and MID Server. Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.
• Security & Compliance: Configure role-based access controls and maintain data confidentiality for sensitive HR data.
• Testing & Documentation: Conduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.
• Collaboration: Work closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions. Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
• Continuous Improvement: Stay updated with ServiceNow releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.

Qualifications

• 5+ years of ServiceNow development experience, with at least 3 years in HRSD and Employee Center.
• Strong knowledge of ServiceNow platform architecture, HRSD data model, and portal development.
• Hands‑on experience integrating ServiceNow with SuccessFactors EC or similar HR systems.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow HRSD Implementation Specialist (preferred).
• Excellent communication and stakeholder management.
• Strong problem‑solving and analytical skills.
• Bachelor’s degree in Computer Science, Information Technology, or related field.