Senior Business Analyst

Cognizant Technology Solutions; Canada; Hybrid; CAD 108,000 - 171,000; Full time

Job summary

A leading global professional services company is seeking a Scrum Master in Canada. The role involves improving Agile teams, managing dependencies with waterfall projects, and ensuring compliance with governance structures. The ideal candidate will have over 3 years of Scrum Master experience, proficiency in JIRA, and a strong foundation in Agile methodologies. This hybrid position offers a salary range of $80,000 to $125,000 based on experience and qualifications.

Benefits

Wellbeing programs

Flexible working arrangements

Qualifications

• 3+ years of experience as a Scrum Master.
• 5-7 years of Agile related experience preferred.
• Experience working in complex, multi-team environments.

Responsibilities

• Manage interlock and dependencies with waterfall milestones.
• Coordinate with non-agile teams for intake and formal requirements.
• Ensure production of artifacts for waterfall style reporting.

Skills

Facilitation skills

Conflict resolution skills

Communication skills

Data-driven mindset

Education

Post-secondary education

Certified Scrum Master

Tools

JIRA

Agile Management tools

Job description

Overview

A specialized professional role that focuses on the improvement of the agile team (e.g., pod) and champions the methodology, provides guidance on its application and associated processes, protects the team from outside distractions, conducts ceremony facilitation, removes impediments and is dedicated to the agile team or pod. The Scrum Master will create an Agile environment for the delivery team to thrive, while mastering waterfall methodologies to interface with the bank's traditional governance structure.

Responsibilities

• Managing interlock and dependencies - syncing the team's 2-week sprints with the bank's waterfall milestones
• Coordinate with non-agile teams (e.g., Enterprise Infrastructure, partner technology teams) who require intakes, longer lead times and formal requirements
• Governance and gating - ensure while the team works iteratively, the team produces artifacts required for waterfall style reporting (release based)
• Navigating "Big Bang" releases where the team's agile increments are bundled into a large, high-risk on demand deployment
• Accountable to manage the standard scrum routines - sprint planning, daily stand‑up, retrospective and backlog refinement
• Bi‑modal fluency - ability to speak and operate in "Scrum" for the delivery team and "Project Management" for Executives

Required Qualifications & Experience

• Proficiency in JIRA
• Post‑secondary education
• Certified Scrum Master and 3+ years of Scrum Master experience
• Preferred 5‑7 years Agile related experience
• 3+ years' experience with Agile Management tools
• Experience working in complex, multi‑team environments (software development, ID, product, or enterprise transformation)

Key Skills & Competencies

• Good facilitation, influence, and conflict resolution skills. Able to guide senior leaders, diverse teams, and stakeholders.
• Strong servant leadership mindset with the ability to influence without direct authority.
• Excellent risk management to identify "critical path" items in a sprint that could delay a major waterfall milestone
• Data‑driven mindset. Comfortable with metrics, flow analysis and ART health assessment
• Outstanding communication and stakeholder management skills (verbal, written, presentation).
• Ability to thrive in ambiguity and drive alignment in large, cross‑functional settings.

Nice to Have

• Experience in regulated industries (e.g., Finance) and DevOps / continuous delivery environments
• Background in change management or organizational agility transformations

Salary and Other Compensation

The annual salary for this position is between $80,000 - $125,000 depending on experience and other qualifications of the successful candidate.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position open to qualified applicants in Canada. Regardless of your working arrangement, we support a healthy work‑life balance through various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways

Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Eligibility

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

The Cognizant community

The Cognizant community:

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ‑100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.

Equal Opportunity Employer

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.