Sr. Advisor, Product Operations & Strategy

TransUnion; Burlington; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading global information solutions company is seeking a Senior Advisor for Product Operations & Strategy to oversee departmental frameworks and enhance operational efficiency. The ideal candidate will have over 7 years of experience in Product Management or Operations, possess strong analytical and leadership skills, and be adept in agile methodologies. You'll collaborate closely with product leaders and ensure compliance and transparency across the organization. This is a hybrid position based in Canada, with in-person responsibilities at the office a minimum of two days a week.

Benefits

Accommodation for applicants with disabilities

Qualifications

• 7+ years in Product Management, Operations, or related disciplines.
• Financial services experience preferred.
• Strong problem-solving and data-driven decision-making.

Responsibilities

• Manage and maintain the departmental operating model.
• Collaborate with Product leaders to ensure clarity and accountability.
• Prepare leadership updates for reviews and planning cycles.
• Enforce governance structures for transparency and compliance.
• Deploy and drive adoption of the new PDLC.

Skills

Agile delivery concepts

Operating cadence design and implementation

Storytelling and executive communications

Presentation and visualization expertise (PowerPoint)

Process design and governance

Strategic thinking and portfolio management

Data-informed decision-making

Change management and stakeholder engagement

Risk and compliance awareness

Education

Bachelor's degree in Business, Engineering, or related field

MBA or certifications

Job description

TransUnion's Job Applicant Privacy Notice

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• Education: Bachelor's degree in Business, Engineering, or related field; MBA or certifications, an asset.
• Experience: 7+ years in Product Management, Operations, or related disciplines; financial services experience preferred.
• Agile Expertise: Knowledge of Scrum, SAFe, Lean; ability to integrate PDLC with Agile practices.
• Leadership: Proven ability to influence cross-functional teams and lead change.
• Presentation Skills: Advanced ability to craft and deliver executive-level presentations.
• Analytical Skills: Strong problem-solving and data-driven decision-making.

Skills & Competencies:

• Agile delivery concepts.
• Operating cadence design and implementation.
• Storytelling and executive communications.
• Presentation and visualization expertise (PowerPoint).
• Process design and governance.
• Strategic thinking and portfolio management.
• Data-informed decision-making.
• Change management and stakeholder engagement.
• Risk and compliance awareness.

Who You Are:

You are a strategic operator who thrives in complexity and ambiguity. You are adaptable, data-driven, and passionate about operational rigor and are always looking for ways to improve speed-to-market, decision velocity, and stakeholder alignment. You excel at:

• Embedding governance and new operating models.
• Leading structured cadences that enable timely decisions.
• Translating complex information into compelling narratives.
• Influencing without authority and fostering collaboration.
• Balancing strategic thinking with disciplined execution.

Impact You'll Make:

As the Senior Advisor, Product Operations & Strategy, you will be reporting to the Director, Product Management, and working closely with the Canada Solutions Leadership team to accelerate delivery and improve decision velocity for the Solutions team. By operationalizing the department management system, embedding a modern Product Development Life Cycle (PDLC) and optimizing reporting, you will ensure transparency, compliance and alignment across the Canada Solutions team and TransUnion Canada. Your work will enable faster concept-to-commercialization and provide leadership with timely, actionable insights that drive informed decisions.

What You’ll Do:

Responsibilities will include but are not limited to:

• Manage and maintain the departmental operating model.
• Collaborate with Product leaders to ensure clarity and accountability and effectively deliver operating model outcomes.
• Prepare leadership updates for reviews, planning cycles and ad-hoc reporting.
• Enforce governance structures for transparency and compliance.
• Deploy and drive adoption of the new PDLC in partnership with Enterprise Project Management (ePMO) and TransUnion Global Solutions.
• Consult with business leaders to align product strategies and share best practices.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title: Sr Advisor, Product Management