Specialist (Technical Lead), EntraID (101213)

WestJet; Calgary; On-site; CAD 85,000 - 100,000; Full time

Job summary

A leading Canadian airline is looking for a Specialist in Entra ID. This role involves delivering expert guidance in Microsoft ecosystems, focusing on a Zero Trust approach. Responsibilities include resolving technical issues, improving standards, and leading teams. Ideal candidates have a Master’s degree, 5+ years of experience, and interpersonal skills. Join a vibrant culture that values diversity and teamwork, offering travel privileges and flexible benefits.

Benefits

Travel privileges

Flexible benefits

Friendly culture

Qualifications

• Master’s Degree and 5+ years of experience preferred, or equivalent training and experience.
• Previous people leadership experience is considered an asset.
• Microsoft, security, or general IT certifications are valuable assets.

Responsibilities

• Serve as the organization’s subject matter expert for Entra ID.
• Develop and continuously improve standards ensuring compliance.
• Resolve technical problems proactively and take ownership.

Skills

Problem-solving

Interpersonal skills

Communication skills

Integration builds

Education

Master’s Degree

Tools

Azure Active Directory

Microsoft Entra

Microsoft 365

Power Platform

Job description

Employment Type:Full-time Regular

City:Calgary, AB (YYC)

Posting Open Date: 12/17/2025

Posting Close Date: 01/04/2026 (Please note the posting will close at 11:59pm MST)

This position requires in-person collaboration up to 5 days per week. *Please note this arrangement is subject to change with business requirements.*

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Overview of role:

The Specialist, EntraID is a focused technical role responsible for delivering authoritative guidance and hands‑on leadership across Microsoft ecosystem and collaboration platforms. This version of the role places deep Entra ID expertise at the center of a foundational Zero Trust approach, with identity, authentication, authorization, and secure application deployment standards driving architecture, operations, and governance.

Key Responsibilities include:

• Serve as the organization’s subject matter expert for Entra ID (Azure Active Directory) and the Microsoft Entra suite, providing definitive and expert technical advice and actively maintains expert level knowledge within Entra ID, Active Directory, Exchange On-Premises, Exchange Online, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Security Technology, communication and collaboration toolset standards and best practices.
• Consolidates expertise from multiple sources, inducing third‑party experts, to provide coherent advice to further organizational objectives.
• Develops and continuously improves standards and methods, ensuring compliance and maintaining technical responsibility for all the stages of projects, initiatives, engagements, and operational sustainment.
• Provides technical advice to stakeholders and can translate and communicate technical concepts effectively to non‑technical audiences.
• Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements and possesses the know‑how to take full accountability for actions taken and decisions made.
• Takes the lead in identifying appropriate technology and approaches, deciding when software should be developed, enhanced, or procured.
• Works with operational partners to ensure the supportability of new features/products and to provide timely technical support and fixes to production appliances.
• Coordinates build activities across systems; undertakes and supports integration testing activities.
• Produce detailed designs and documents work using required standards, methods, and tools, including prototyping tools where appropriate.
• Possess the ability to generate and foster effective, trust‑based, and reciprocal relationships with key IT and business partners.
• Assumes responsibility for the effective translation of complicated technology‑related concepts to IT and non‑IT leadership and business partners with concision as part of communication and project requirements, exercising nuance to adapt to audience requirements.
• Provides technical leadership, and coaches, teaches and mentors the team.
• Leads workshops, presentations, and training that provide skill and knowledge development for the team and for the business.
• Engages in meaningful interactions and relationships with users and can manage multiple competing priorities effectively.

Experience and Qualifications:

• Master’s Degree and 5+ years of experience preferred, or an equivalent combination of training and experience.
• Microsoft, security, or general IT certifications are considered valuable assets.
• Previous people leadership experience is considered an asset.
• Power Platform governance and/or development experience considered a valuable asset.
• Expert problem‑solving skills and advanced interpersonal and communication skills
• Proficient in leading investigations and resolution of incidents.
• Proficient in developing technical requirements for complex systems and integrations.
• Proficient in collaborating with others when necessary to review specifications and can use these agreed specifications to design, develop, test and document programs or scripts of medium to high complexity, using the right standards and tools.
• Proficient in integration builds, can coordinate build activities across systems and support complex integration testing activities.
• Broad understanding of information security and can design solution and service with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services.
• Broad understanding of standards for definition, security and integrity of objects and ensuring conformance to these standards.
• Expertise in understanding and identifying and analyzing problems, as well as helping to identify the appropriate solution. Ability to classify and prioritize problems, document their causes, and implement remedies.
• Expertise in designing, understanding, explaining, and documenting whole, complex systems.
• Expertise in identifying process optimization opportunities with guidance and ability to contribute to the implementation of proposed solutions.

The benefits of being aWestJetter:

WestJet provides allWestJetterswith a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low‑cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low‑cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well‑being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well‑being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre‑Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences, and backgrounds, and if you're passionate about this role, we encourage you to apply - even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity, and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [e-mail].

We value the time and effort you put into your application. Our recruitment process is highly competitive, and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. We encourage you to explore future opportunities with us if this role isn't the right fit at this time.

For more information about everything WestJet, please visit WestJet.com.