Specialist, In-store Marketing & Communications

Shoppers Drug Mart; Toronto; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading retail pharmacy in Toronto is seeking an In-store Marketing & Communications Specialist. The role involves managing in-store communications for marketing campaigns, ensuring effective delivery of promotional materials, and liaising with internal teams. Ideal candidates have a degree in communications and at least three years of experience. Join a diverse and inclusive team that values collaboration and personal growth.

Benefits

Purchase discount program

Competitive pay

Online learning through Academy

Qualifications

• Minimum of three years of relevant, applied communications experience required.
• Background or experience in retail.
• Strong written and verbal communication skills.

Responsibilities

• Manage all communications to stores for marketing campaigns.
• Track and monitor in-store signage placement requests.
• Develop communication templates for consistency among campaigns.

Skills

Communication skills

Team collaboration

Time management

Attention to detail

Education

University degree or college diploma in communications

Tools

Microsoft 365

Job description

Overview

Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

We are hiring an In-store Marketing & Communications Specialist. The In-store Marketing and Communications Specialist role is responsible for managing all communications to stores pertaining to the in store experience, including the communication of all in store point of purchase materials for Shoppers Drug Mart / Pharmaprix Marketing campaigns and promotions, maintaining marketing standards, and tracking and monitoring of in-store signage placement requests. This role reports to the Senior Director, Instore Marketing & Experiential.

What you’ll do

Marketing communications

• Development (writing), tracking and submission of over 600 Marketing communications for Shoppers Drug Mart / Pharmaprix stores including but not limited to in-store signage, promotions, contests, loyalty initiatives, shopper marketing, seasonal campaigns, and special projects.
• Facilitation of French language translation requests for all internal marketing communications in the Quebec market.
• Maintenance and bi-weekly circulation of the communication workback schedule to coordinate effective and timely delivery of in-store communications (e.g. approvals, submissions, mailbag deliveries, etc.) with the In-store Marketing, Merchandising and National Operations team.
• Maintenance and bi-weekly circulation of the POP kit overview to review POP kit items with the In-store Marketing, merchandising and national operations team.
• Departmental liaison and internal support for store communication requests with various teams throughout the organization (e.g. Category Management, Merchandising and National Operations).
• Development of new communication templates to ensure consistency among campaigns and categories within the marketing department.
• Coordination and management of meetings pertaining to in store communications with internal departments (e.g. Category Management, Merchandising and National Operations) to ensure alignment, identify issues and communicate upcoming marketing initiatives.

Store signage planning & scheduling

• Support the marketing team on placement availability and replenishment of POP elements as required
• Maintenance and weekly updates of Marketing schedules and calendars including (but not limited to) the POP kit schedule, POP placement and hot spots, POP priorities, POP real estate tracker, etc.
• Update and maintenance of Marketing POP signage standards, on shelf guardrails, and campaign guidelines

Skills

This position requires a strong team player that enjoys working in a fast-paced deadline driven environment and has the ability to work collaboratively with multiple internal and external stakeholders in order to achieve business results.

• Outstanding written and verbal communication skills.
• Exceptional interpersonal skills to effectively source information, obtain approvals and build relationships.
• Experience working with and gaining alignment from multiple internal stakeholders.
• Uncompromising level of attention to detail and a high degree of organizational commitment.
• Strong project and time management skills with proven ability to manage competing projects and prioritize accordingly.
• Ability to meet tight timelines while ensuring accuracy.
• Strong collaborator and enthusiastic team player.
• Equally able to work independently with little supervision, or as part of a team.
• Willingness to learn and to continually adapt.

What you’ll need

• University degree or college diploma in communications, journalism, public relations or a combination of education and experience, with an emphasis on writing.
• A minimum of three years of relevant, applied communications experience is required.
• Background or experience in retail.
• Good knowledge of Microsoft 365 applications (e.g. Word, Excel and PowerPoint, Outlook).

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type

Full time

Type of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.