Shift Team Lead - Customer Experience & Operations

Starbucks; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A popular coffee chain in Victoria, Canada is seeking a Shift Supervisor to assist in managing store operations. In this role, you'll lead the team, ensuring exceptional customer service and maintaining operational standards. Ideal candidates will have customer service experience and strong communication skills. Join a company that values diversity and fosters a great work culture, allowing you to thrive in your career while making a positive impact on customers.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Effective oral communication skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Provide legendary customer service with prompt service and quality products.
• Train new partners by positively reinforcing successful performance.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to learn quickly

Ability to work as part of a team

Job description

A popular coffee chain in Victoria, Canada is seeking a Shift Supervisor to assist in managing store operations. In this role, you'll lead the team, ensuring exceptional customer service and maintaining operational standards. Ideal candidates will have customer service experience and strong communication skills. Join a company that values diversity and fosters a great work culture, allowing you to thrive in your career while making a positive impact on customers.