Shift Team Lead - Customer Experience & Operations

Starbucks; Oshawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain is hiring a Shift Supervisor in Oshawa, Canada. The role involves assisting the store manager with daily operations, delivering exceptional customer service, and leading a team while maintaining a positive work environment. Applicants should have customer service experience, strong communication skills, and the ability to work effectively in a team. Join a company that fosters diversity and a welcoming workplace culture.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist store manager in executing operations during shifts.
• Deliver legendary customer service to all customers.
• Train new partners and provide coaching.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is hiring a Shift Supervisor in Oshawa, Canada. The role involves assisting the store manager with daily operations, delivering exceptional customer service, and leading a team while maintaining a positive work environment. Applicants should have customer service experience, strong communication skills, and the ability to work effectively in a team. Join a company that fosters diversity and a welcoming workplace culture.