Shift Team Lead - Customer Experience & Operations

Starbucks; Abbotsford; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain is looking for a Shift Supervisor to assist the store manager in overseeing operations and leading team members. The role requires delivering exceptional customer service, training staff, and ensuring a clean store environment. Candidates should have experience in retail or food service and possess strong communication and interpersonal skills. This position promotes a positive workplace culture, encouraging diverse applicants to apply.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Train new partners by positively reinforcing successful performance.

Skills

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is looking for a Shift Supervisor to assist the store manager in overseeing operations and leading team members. The role requires delivering exceptional customer service, training staff, and ensuring a clean store environment. Candidates should have experience in retail or food service and possess strong communication and interpersonal skills. This position promotes a positive workplace culture, encouraging diverse applicants to apply.