shift manager - fast food restaurant

Dairy Queen; Whitby; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading fast-food establishment in Whitby is seeking a Supervisor to oversee the food service team. You will establish schedules, supervise staff, ensure food quality, and address customer concerns. The ideal candidate has experience in a fast-paced environment and excellent interpersonal skills. This role is on-site and offers no remote work options.

Benefits

Other benefits

Qualifications

• 1 to 2 years of experience in a supervisory role.
• Ability to work effectively under pressure and meet tight deadlines.
• Basic security clearance required.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of food preparation staff.
• Address customers' complaints or concerns.
• Maintain records of stock and sales.

Skills

Supervision

Team player

Client focus

Efficient interpersonal skills

Flexibility

Education

College/CEGEP

Job description

Overview

Languages: English

Education

• College/CEGEP

Experience

1 year to less than 2 years

Location

On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Food service establishment
• Urban area

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Additional information

• Security and safety: Basic security clearance
• Transportation/travel information: Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Benefits

• Other benefits