ServiceNow Change Lead — Digital Transformation

Apside; Ottawa; On-site; CAD 80,000 - 110,000; Full time

Job summary

A client in digital transformation seeks an experienced Change Management Consultant to support ServiceNow implementations in Ottawa, Ontario. The role involves hands-on change management, developing training plans, and facilitating stakeholder engagement to ensure successful adoption of changes. Candidates must have experience in managing complex stakeholder dynamics and knowledge of ServiceNow best practices. This position offers an opportunity to influence significant digital transformation efforts.

Qualifications

• Experienced change manager with a track record of implementing change management plans.
• Knowledge of ServiceNow platform is required.
• Upskill internal teams on change management best practices.

Responsibilities

• Provide hands-on change management support to ServiceNow implementations.
• Develop initiative-specific change canvas and change plans.
• Facilitate stakeholder impact assessments and training plans.

Skills

Change management support for ServiceNow implementations

Workshop facilitation

Complex stakeholder management

Job description

A client in digital transformation seeks an experienced Change Management Consultant to support ServiceNow implementations in Ottawa, Ontario. The role involves hands-on change management, developing training plans, and facilitating stakeholder engagement to ensure successful adoption of changes. Candidates must have experience in managing complex stakeholder dynamics and knowledge of ServiceNow best practices. This position offers an opportunity to influence significant digital transformation efforts.