Service Technician - Facility - Waterloo

GoodLife Fitness; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fitness club in Southwestern Ontario is looking for a Service Technician responsible for repairs and maintenance of fitness equipment and facilities. The role ensures the highest function of both member-facing areas and staff regions. Candidates should have a high school diploma and trade certificates. The position offers ongoing training, career advancement opportunities, and a free fitness membership.

Benefits

Ongoing training and development

Career advancement opportunities

Competitive Total Rewards Package

FREE Fitness membership

Fun and energetic atmosphere

Qualifications

• High school diploma required for this position.
• Trade certificates or fitness equipment service programs are considered an asset.
• A valid driver's license is needed.

Responsibilities

• Perform service and repairs across multiple locations.
• Utilize maintenance software to obtain service requests.
• Prioritize work according to department mandates.

Skills

Repair and maintenance

Communication with stakeholders

Safe working habits

Education

High school diploma

Trade certificates / fitness equipment service programs

Job description

Overview

SERVICE TECHNICIAN

Who is a Service Technician?

The Service Technician role is responsible for all aspects of repair and maintenance of our Clubs. Specializing in either Fitness Equipment or Facility repair, this role works to ensure the highest function of all aspects of both member-facing and associate areas. This role is also responsible for reporting on work progress and completion and communicating with stakeholders across the Club Operations teams.

Responsibilities

• Perform service and repairs across multiple locations.
• Utilize maintenance software to obtain service requests.
• Prioritize work according to department mandates, plan schedule for club visits to maximize efficiency.
• Create service requests to supplement input from Club staff to ensure all issues are tracked and repaired.
• Support specialist teams (AV / Installation) as required to help execute on larger projects.
• Report on work progress and completion.
• Apply service notes and costs, plus status updates to individual work orders for visibility across departments.
• Order parts and materials via our Purchasing team as well as through local and national vendors.
• Recognize where extra support is needed to manage total workload and communicate with manager to supplement with extra resources where required.
• Communicate with stakeholders within our department, and across the Company, to maintain a clear understanding of progress.
• Initiate updates with Club General Managers and support staff so they have a clear picture of outstanding issues.
• Work directly with Service Coordinators and Purchasers to document any needs or support required.
• Update RFM on scheduling / external service support needs / larger issues.
• Practice safe working habits at all times.
• Follow all health & safety best practices when carrying out service and maintenance.
• Obey all traffic laws and practice safe and professional driving habits in company vehicles.

Qualifications

• High school diploma
• Trade certificates / fitness equipment service programs and asset
• Valid driver’s license

What’s in it for you?

• Ongoing training and development to ensure a long and successful career path
• Career advancement opportunities
• Competitive Total Rewards Package
• FREE Fitness membership
• Fun and energetic atmosphere to come to every day!