Service Technician

Right Time Group of Companies; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HVAC service provider in London, Ontario is looking for energetic HVAC Service & Install Technicians. This role involves performing maintenance, service, and installations of HVAC systems, ensuring compliance with safety standards. Candidates should have at least 3 years of experience, a Gas Technician II license, and a valid driver’s license. The position offers competitive compensation, an excellent benefits package, and opportunities for growth in a supportive environment.

Benefits

Competitive compensation

Excellent benefits package

Tool allowance

Uniforms provided

Qualifications

• Experience with furnaces, air conditioners, gas boilers, and tankless heaters.
• Valid Driver’s License with a clean record.
• Comfortable working from heights and using a ladder.

Responsibilities

• Perform onsite maintenance, service, and installation of HVAC systems.
• Ensure compliance with Technical Standards & Safety Authority’s codes.
• Provide exceptional customer service and a five-star experience.

Skills

Strong technical skills

Customer service skills

Ability to work in a team

Education

Gas Technician II license

Minimum 3 years HVAC experience

Job description

Here at Mr&K a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource.

Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!

M&K requires energetic, motivated and career-minded HVAC Service & Install Technicians to be responsible for performing onsite maintenance, service and installation to HVAC (heating, ventilation, and air conditioning) systems and equipment.

What Will You Do

• Ensure the customer’s heating, ventilation, and air‑condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
• Follow all Energy Star maintenance service and installation processes and procedures.
• Educate customers on proper care and maintenance and promote all various HVAC options.
• Complete general and specific HVAC equipment inspections.
• Maintain a clean, fully stocked vehicle.
• Explain the benefits of newer highly efficient equipment to the customer.
• Promote products and services on every call.
• Must never sell the customer a repair they do not need.
• Provide a five‑star experience on every call or make it right before leaving the customer’s home.
• Feel comfortable requesting online reviews from customers.

Education/Experience/Skills

• A minimum of 3 years recent HVAC service or install experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters.
• Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.
• Must have a Gas Technician II license.
• Valid Driver’s License with a clean record.
• Comfortable working from heights and using a ladder.
• An accountable and responsible personality, delivering high customer satisfaction and has a positive, can‑do attitude.
• Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements.
• Strong customer service skills.

Benefits

• Competitive compensation
• Additional incentive earnings available
• Excellent benefits package
• Group RRSP
• Opportunity for growth
• Tool allowance
• Uniforms provided

Does this sound like the job for you? If you have the qualifications above, we want to hear from you!

Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.