Service Operations Manager - Equipment & Team Leader

Finning; Lethbridge; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading machinery services provider is seeking a strong leader for a service operations role in Lethbridge. This position involves planning, scheduling, and managing service workloads while ensuring operational safety and quality. The ideal candidate will have extensive experience in a mechanical service environment, along with proven management skills. Demonstrated proficiency in MS Office and service support systems is essential. This is a permanent, full-time role requiring flexibility for business needs.

Qualifications

• 5 to 10 years in a mechanical service environment.
• Minimum 5 years management experience in a dealership environment.
• Experience managing in a union environment is an asset.

Responsibilities

• Plan and manage service workload and resources.
• Lead staff through recruitment, coaching, and feedback.
• Ensure safety practices are followed by all personnel.
• Manage service operations to achieve financial results.

Skills

Leadership

Communication

Customer Service

Safety Practices

Tools

MS Office Suite

Service Support Systems

Job description

A leading machinery services provider is seeking a strong leader for a service operations role in Lethbridge. This position involves planning, scheduling, and managing service workloads while ensuring operational safety and quality. The ideal candidate will have extensive experience in a mechanical service environment, along with proven management skills. Demonstrated proficiency in MS Office and service support systems is essential. This is a permanent, full-time role requiring flexibility for business needs.