Service Foreman

Premier Equipment; Eastern Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading equipment dealership in Kingston is seeking a Service Foreman to lead the Service Department. You will assign work, ensure timely completion of repairs, and act as a technical resource. Ideal candidates have at least 3 years of experience as a technician and strong communication skills. Benefits include comprehensive health coverage, annual profit sharing, and a company-matched RRSP. Join us to make a difference in our customers' lives.

Benefits

Comprehensive Health & Dental Coverage

Company-Matched RRSP

Annual Profit Sharing

Boot & Tool Allowance

Employee Assistance Program (EAP)

Company Vehicle for qualifying positions

Qualifications

• Minimum 3 years of experience as a Service Technician.
• Proven ability to lead and support a team through change.
• Availability for rotating weekend shifts.

Responsibilities

• Assign jobs based on technician skill sets.
• Oversee repair progress and ensure timely completion.
• Act as a technical resource for diagnostics.

Skills

Strong diagnostic and troubleshooting skills

Excellent communication skills (written and verbal)

Ability to coordinate multiple priorities

Proficiency in Microsoft Office (Word, Excel, Outlook)

Leadership abilities

Education

High School Diploma or equivalent

Post‑secondary training or technical certifications in equipment repair or mechanics

Tools

John Deere equipment

Job description

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support.

Since the 1950s, we’ve grown with a clear purpose To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better—and yours too.

It’s an exciting time to join Premier. Come grow with us.

As a Service Foreman, you’ll be the frontline leader in the Service Department, supporting both the team and the Service Manager in day-to-day operations. You’ll assign work based on technician skill sets, oversee repair progress, and ensure jobs are completed accurately and on time. You’ll act as a technical resource for diagnostics and troubleshooting while also helping to maintain customer satisfaction through clear communication and timely service. Your role bridges the gap between the technicians and management—coordinating workflow, supporting training and performance feedback, and ensuring the highest standards of safety, quality, and customer care are met every day.

• Assigns jobs and work areas to Service Department employees based on skills and knowledge
• Ensures timely completion of all assigned work
• Appraises incoming work orders and may participate in repairs
• Reviews work orders for accuracy and completeness
• Provides technical support and problem resolution for technicians, apprentices, and customers
• Directs and assists with diagnosing machine problems
• Assists with technician recruitment and onboarding
• Communicates customer complaints to the Service Manager
• May approve the release of equipment for delivery upon payment
• Assists in delivering performance feedback to service staff
• Supports the Service Manager in all aspects of department operations
• Minimum 3 years of experience as a Service Technician
• Proven ability to lead and support a team through change
• Strong diagnostic and troubleshooting skills
• Excellent communication skills (written and verbal)
• Ability to coordinate multiple priorities in a fast‑paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability for rotating weekend shifts

Preferred

• Experience working with John Deere equipment
• Familiarity with competing agricultural or turf equipment brands
• Prior leadership or supervisory experience in a service environment

Education

• High School Diploma or equivalent required
• Post‑secondary training or technical certifications in equipment repair or mechanics is an asset

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Benefits

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company-Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)