Service Desk Associate Part Time (WHITBY)

The Home Depot Canada; Whitby; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer in Whitby is seeking a Part-Time Service Desk Associate to manage customer orders and ensure satisfaction. In this entry-level role, you will communicate with customers and various departments to ensure timely and accurate service. The position offers health benefits for full-time associates and opportunities for paid training and career development.

Benefits

Health and Dental Benefits for Full-Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Qualifications

• Entry-level position suitable for those looking to start a career in retail.
• Strong communication skills are essential for customer interaction.
• Ability to resolve issues and coordinate activities professionally.

Responsibilities

• Ensure customers receive products and services promptly and accurately.
• Act as a liaison between customers and various stakeholders.
• Resolve issues and assess customer needs professionally.

Job description

Overview

Service Desk Associate Part Time (WHITBY)

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With a career at The Home Depot, you can be yourself and also be part of something bigger. Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Responsibilities

• Ensure customers receive products and services requested in a timely and accurate manner
• Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
• Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement

Qualifications

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Retail