Service Center Technician

PowerToFly; Montreal (administrative region); On-site; CAD 47,000 - 72,000; Full time

Job summary

A global leader in energy solutions is seeking a technician to provide technical and application support in Montreal. Responsibilities include repairing customer equipment, performing discharge tests, and maintaining records. Candidates must have a high school diploma, strong organizational skills, and a valid driver’s license. Forklift training is also required. The role involves coordinating with customers and ensuring safety standards are met. The company emphasizes equal opportunities in hiring.

Benefits

Paid Holidays

Medical, vision and dental benefits

Life Insurance

Tuition reimbursement

Defined Pension Plan with company match

Qualifications

• Must be able to lift up to 50 pounds/23 kilos continuously.
• Valid driver’s license required.
• Must complete forklift training.

Responsibilities

• Provide technical support for EnerSys products and services.
• Diagnose and repair customer equipment.
• Maintain records of performance reports.

Skills

Organizational skills

Team player

Problem-solving

Education

High School diploma or equivalent

Tools

Forklift operation

Job description

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

What We’re Offering

• Paid Holidays
• Medical, vision and dental
• Life Insurance, long term disability
• Tuition reimbursement plan
• 4% match-Defined Pension Plan

Compensation Range: $47800-$71700

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Job Purpose

Provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, in order to contribute to the realization of service‑related sales and service targets.

Essential Duties and Responsibilities

• Build batteries or repair as needed.
• Shipping / receiving.
• Evaluate, diagnose, and repair customer’s equipment including washes, cleans, and neutralizes customers’ batteries at shop.
• Ability to perform discharge tests, evaluates results, and makes necessary repairs.
• Assists with the installation and/or removal of motive power batteries.
• Removes and disassembles cells and inspects parts to detect defects.
• Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
• Adds acid or water to obtain specified concentration.
• Diagnoses and repairs batteries, reads meters and adjusts charge parameters to control time and flow of current through battery.
• Inventory control.
• Operates material handling equipment per OSHA requirements.
• Performs inspections and analyzes findings to determine source of problem, and recommends repair, replacement, or other corrective action.
• Maintains records of performance reports.
• Maintains a safe, orderly and clean working environment- clean warehouse in service area at the end of the day.
• Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience:High School diploma or equivalent.
• Mathematical Skills:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability:Ability to define problems, collect data, establish facts and draw valid conclusions which lead to proper customer solutions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Certificates, Licenses, Registrations:Must complete Enersys Canada Inc. Service Representative Training Course within 6 to 12 months. Must complete forklift training.
• Driving Ability:Ability to operate various company vehicles types in a safe and competent manner. Must have a valid driver’s license and a safe driving record.
• Other Skills and Abilities:Team player. Excellent organizational skills. Highly professional.
• TRAVEL REQUIRED: Estimated 3-4 days of overnight travel to London & Bolton will be necessary for training opportunities, company meetings, customer service calls and other circumstances as dictated by the supervisor.

General Job Requirements

• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
• Must be able to differentiate colors.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to stand for long periods of time
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to be on‑call.
• Risk of electrical shock.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyone's safety.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys is committed to employment equity and fostering a workplace that respects and values diversity, inclusion, and dignity for all. We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws. "We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws".

We encourage applications from members of equity‑deserving groups, including women, Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

Employment Equity / Diversity / Inclusion / Accessibility