Service Account Manager

Flynn Group of Companies; Fredericton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A construction service provider in Fredericton is seeking a Service Account Manager to enhance client relationships and support sales efforts. You will manage client interactions and ensure satisfaction while collaborating with various teams. Ideal candidates should have experience in construction or sales, excellent communication skills, and proficiency in tools like MS Office and AutoCAD. This full-time position offers competitive wages and outstanding benefits within a supportive environment.

Benefits

Competitive wages and benefits

Structured bonus plan

RRSP Matching

Ongoing career development courses

Qualifications

• Experience in a construction environment; Service Roofing or Sales experience is considered an asset.
• Proven ability to multitask and thrive in a fast-paced, collaborative environment.
• Solid understanding of contract documents and estimating principles.

Responsibilities

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote the brand.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.

Skills

Communication skills

Organizational skills

Time management

Relationship management

Sales experience

Multitasking

Tools

MS Office

Bluebeam

AutoCAD

Job description

At Flynn, it's not just a job, it's a career

Service Account Manager - Service Division

Building Envelope, Construction

Flynn Group of Companies

Fredericton, NB

The Service Account Manager is responsible for growing and maintaining strong client relationships while supporting sales, estimating, and service delivery efforts.

Responsibilities

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn’s brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

  Requirements

  • Experience in a construction environment; Service Roofing or Sales experience is considered an asset.
  • Exceptional communication and organizational skills, with strong time management abilities.
  • Proven ability to multitask and thrive in a fast-paced, collaborative environment.
  • A relationship-focused mindset with a passion for client service and business growth.
  • Entrepreneurial spirit and drive to expand Flynn’s service offerings.
  • Proficiency in MS Office and industry-specific tools such as Bluebeam and AutoCAD.
  • Solid understanding of contract documents and estimating principles.

  What We Offer

  • Competitive wages and benefits
  • Structured bonus plan
  • RRSP Matching
  • Great Environment where our motto is 'Flynn Family Winning Together'!
  • Ongoing career development courses and programs through out in-house Flynn University

  Location: Fredericton, NB

  Employment Type: Office, Salaried, Full-Time

  Job Functions: Account Management, Sales, Estimating, Service

  Industry: Building Envelope

  Flynn’s strong culture focuses the energies of employees on doing the right thing, for the benefit of the company, its customers, and themselves. The result has been 40+ years of success, and the next 40 looking even brighter.

  “The Flynn Way” is the way we do things at Flynn. It is not any one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn’s culture.

  Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

  This posting is for an existing vacancy within the organization.