Sergeant

Carleton University; Ottawa; On-site; CAD 99,000; Full time

Job summary

A leading educational institution in Ottawa seeks a Sergeant for Campus Safety Services. In this full-time role, you will lead the patrol team, conduct investigations, and provide training. You will communicate effectively with the university community while ensuring campus safety. The position offers a competitive salary and work within a dynamic team dedicated to maintaining a secure environment.

Qualifications

• Must be a Special Constable in Ontario as per legislation.
• Requires understanding of University policies and procedures.
• Able to manage complex issues under stressful conditions.

Responsibilities

• Administer and operate the patrol team as Sergeant.
• Conduct investigations and provide community outreach.
• Train new and existing employees regarding safety services.

Skills

Knowledge of the Criminal Code of Canada

Conflict resolution skills

Effective communication skills

Teamwork and instruction ability

Crisis management

Education

High School Diploma or higher

Valid first aid certificate

Job description

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If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal “unionized” candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.

About Campus Safety Services

Campus Safety Services is a department of the Finance and Administration Division of Carleton University.

We recognize our shared responsibility to maintain a safe campus while affording dignity and respect to every individual. Our objective is to improve the quality of life through a community partnership which promotes a safe and secure campus. To learn more about our department Please click here.

Job Number: J0126-0254

Job Title: Sergeant

Job Type: Continuing Full Time

Department: Patrol Services

Job Category: Campus Safety Services

Number of Positions: 1

Date Posted (dd/mm/yyyy): 09/02/2026

Closing Date (dd/mm/yyyy): 19/02/2026

Salary (with Salary Rate): 98,585.76 - 98,585.76/Year

Employee Group: Campus Safety Services - OPSEU 404

Hours Per Week: 42

Date Position Available: 16/02/2026

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student‑centric, community‑engaged values.

Duties And Responsibilities

Under the general supervision of the Shift Manager, and in support of the objectives of Campus Safety Services for Carleton University, the Sergeant (Special Constable) assists with the ongoing administration and operation of the patrol team by allocating work assignments, leads work teams on special events as assigned; records and monitors attendance; trains new and existing employees relating to campus safety services; reports on any significant issues or incidents that arise as the “Officer In‑Charge”; performs equipment audits and, additionally in the absence of Shift Manager, is responsible for shift briefings before or at the end of shifts, contributes or participates in crime management during emergency situations, records and reports on sick leaves or emergency leaves; prepares detailed shift reports and ensures alignment of work with the objectives of Campus Safety Services. The Sergeant is a lead‑hand type position where, while holding this designation, still responds to calls for service and community outreach along with the team. The incumbent is responsible for proactively patrolling the campus to promote positive community engagement to mitigate crime efforts; conducts investigations of incidents in a timely manner; provides customer service by communicating effectively with all clients; responds to emergencies in a timely manner and continuously updates with the latest best practices and applicable legislation.

Qualifications

• Must meet the requirement to be appointed as a Special Constable by the employer through the agreement with the Ottawa Police Service Board as defined in the Comprehensive Ontario Police Services Act
• Requires thorough knowledge and understanding of the Criminal Code of Canada and provincial statutes as well as the University policies
• Knowledge of the Charter of Rights and Freedoms and its application in the field of law enforcement and security
• Requires a thorough understanding of the authorities related to arrest, search and seizure;
• Is expected to remain current in new and amended legislation that is pertinent to the position
• Requires an understanding and knowledge of the concepts and application of community‑based safety models
• Able to interact and transfer information within a team environment as well as instruct when and where required in areas of expertise
• Excellent knowledge of conflict resolution and negotiation skills
• Able to communicate effectively both orally and in writing - through security reports, complaint and witness statements, and in assisting and providing general information to the university community and visitors while demonstrating attention to detail
• Requires a high degree of tact and diplomacy dealing with the university community under a variety of difficult situations. This position requires the incumbent to provide general information to the community and in other situations when "instructions" may have to be given to violators of university regulations
• Able to deal with complex issues, quickly determine appropriate actions and respond in a composed, self‑assured manner while dealing with highly stressful situations and persons in crisis
• Be self‑motivated and work with limited direct supervision
• Show initiative performing daily duties and identifying and solving problems;
• Must demonstrate sensitivity toward the cultural diversity of the campus community
• Understand the principles of service excellence

Education And Experience

• High School Diploma. Completion of Post‑Secondary Education or a Canadian Police College may be preferred.
• Must meet the requirements to be a Special Constable in the Province of Ontario, and the Memorandum of Understanding with the Ottawa Police Services Board
• Must possess a valid first aid certificate (Standard level) with CPR level C from WSIB recognized provider
• Must be able to operate a patrol vehicle safely and within standards, including maintaining a valid Canadian issued Driver’s License
• Greater than 5 years’ experience working in law enforcement or security role or demonstrated experience providing support for individuals in a challenging and complex work environment that requires the ability to prioritize work, maintain composure under stress and assess life safety issues with at least one year of supervising a team.
• Previous job experience with Federal, Provincial and Municipal statutes, legislation, would be preferred.

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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