Senior Site Reliability Developer

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Service Reliability Developer to enhance the reliability and scalability of ATM systems. You will architect and implement innovative solutions, build CI/CD pipelines, and lead incident response efforts. Ideal candidates should have strong coding skills, experience with monitoring tools, and a background in cloud platforms. This role offers competitive salary and opportunities for professional growth in a dynamic, collaborative team environment.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• Proficiency in building and managing CI/CD pipelines, and IaC tools.
• Experience with monitoring tools and diagnosing system issues.
• Strong coding skills in Python, Go, or Java.

Responsibilities

• Architect and develop solutions for pre-production and production environments.
• Design and implement monitoring tools.
• Build and optimise CI/CD pipelines for software deliveries.
• Participate in incident response and conduct root cause analysis.
• Champion DevOps and SRE principles.

Skills

CI/CD pipelines management

Infrastructure as Code (IaC)

Automation frameworks

Monitoring tools

Cloud platforms experience

Coding skills in Python, Go, or Java

Scripting expertise in Bash or PowerShell

Tools

Terraform

Ansible

Docker

Kubernetes

Prometheus

Grafana

Splunk

Job description

Job Description

What is the opportunity?

This is an exciting opportunity to join a high-performing team that plays a critical role in ensuring the reliability, scalability, and performance of pre‑production environments for ATM systems. As a Senior Service Reliability Developer, you will be at the forefront of driving innovation and operational excellence in a mission‑critical domain. It is ideal for someone who is passionate about building and maintaining highly reliable, scalable, and secure systems while driving automation and operational excellence.

What will you do?

As a Senior Service Reliability Engineer in the ATM team, you will be responsible for ensuring the reliability, performance, and scalability of our production environment. Your day‑to‑day responsibilities will include:

• Architect and develop solutions to enhance reliability and performance across pre‑production and production environments, ensuring seamless ATM operations.
• Design and implement advanced monitoring tools to proactively detect and resolve system issues, maintaining high availability and performance.
• Develop and deploy automation frameworks for deployment, monitoring, and incident response to minimize manual intervention and improve efficiency.
• Build and optimise CI/CD pipelines to enable faster, more reliable software deliveries.
• Lead incident response efforts, conduct root cause analysis (RCA), and implement long‑term fixes to prevent recurrence.
• Participate in on‑call rotations to address high‑severity production incidents, including off‑hours troubleshooting, cross‑functional coordination, and urgent remediation to ensure 24/7 system reliability.
• Partner with operations, QE, and engineering teams to align on best practices, share knowledge, and ensure smooth system integration.
• Champion DevOps and SRE principles by fostering collaboration, continuous improvement, and Infrastructure as Code (IaC).
• Mentor junior team members, share expertise, and contribute to team growth and technical excellence.

What do you need to succeed?

Must have:

To excel as a Senior Service Reliability Developer in the ATM team, you must have the following skills and expertise:

• Proficiency in building and managing CI/CD pipelines, infrastructure as code (IaC) tools (e.g., Terraform, Ansible), and automation frameworks to streamline deployments and operations.
• Experience with monitoring tools (e.g., Prometheus, Grafana, Splunk) and the ability to diagnose and resolve complex system issues in real‑time.
• Strong coding skills in languages such as Python, Go, or Java, along with scripting expertise in Bash, PowerShell, or similar.
• Hands‑on experience with cloud platforms (e.g., AWS, Azure, GCP), containerization tools like Docker and Kubernetes, and a solid understanding of networking concepts (e.g., DNS, load balancing, firewalls, and VPNs) to ensure secure and efficient system communication.
• A proactive approach to identifying and solving technical challenges, coupled with the ability to work effectively in cross‑functional teams.
• Core Technologies:
  • Advanced MDT task sequence creation and troubleshooting
  • Site administration, software deployment, operating system deployment
  • DISM, WIM file management, sysprep automation
  • Advanced scripting for automation and customization
  • Patch management and driver integration
  • MSI creation, App‑V, application compatibility
  • Containerization basics
  • Monitoring solutions (Prometheus, Grafana, or similar)

Nice‑to‑have:

• Familiarity with advanced networking protocols, SDN (Software‑Defined Networking), and network performance optimisation techniques.
• Understanding of security principles, including vulnerability management, secure coding practices, and compliance standards (e.g., PCI DSS).
• Hands‑on experience with observability platforms (e.g., Datadog, New Relic, or Elastic Stack) to gain deeper insights into system performance and reliability.
• Advanced scripting skills (e.g., Python, Bash, PowerShell) and experience in creating automation scripts for tasks such as system monitoring, deployment, and incident response.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Opportunities to build close relationships with clients.

Job Skills

Agile Methodology, Group Problem Solving, IT Systems Integration, Organizational Leadership, Software Development Life Cycle (SDLC), Software Engineering, System Applications, System Integration Testing (SIT), Systems Software

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-01

Application Deadline: 2026-01-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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