Senior QA Manager

Perform; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading technology firm in Toronto is looking for a Senior QA Manager to lead QA teams and ensure high-quality product delivery. You will shape the QA function, manage distributed teams, and drive continuous improvement in processes. The ideal candidate has 8+ years of experience in QA, with expertise in manual and automated testing tools. Competitive compensation and opportunities for career development are offered.

Qualifications

• 8+ years in QA, with at least 3 years in a senior management or leadership position.
• Proven success managing distributed teams across time zones and cultures.
• Deep expertise in manual testing, functional test automation, and performance testing.

Responsibilities

• Lead, mentor, and scale QA teams across manual, automation, and performance testing.
• Foster a collaborative, high-performance culture across geographically distributed teams.
• Create tailored test strategies and oversee simultaneous QA efforts.

Skills

Leadership in QA management

Expertise in manual testing

Automation testing proficiency

Performance testing knowledge

Communication skills

Organization and adaptability

Tools

QTest

Zephyr

Cypress

Selenium

JMeter

Gatling

Job description

Overview

We are seeking a Senior QA Manager with a proven track record of leading distributed QA teams and delivering high-quality products under tight, complex project timelines. In this role, you’ll have the opportunity to shape a best-in-class QA function, influence product outcomes at a strategic level, and work on a diverse portfolio of projects—ranging from mission-critical enterprise systems to cutting-edge AI-driven automation.

What You’ll Be Doing

• Lead, mentor, and scale onshore and offshore QA teams across manual, automation, and performance testing disciplines.
• Foster a collaborative, high-performance culture across geographically distributed teams and time zones.
• Own hiring, onboarding, career development, and performance evaluations for QA personnel.
• Create tailored test strategies, test plans, and risk mitigation processes for diverse projects.
• Oversee simultaneous QA efforts, ensuring high quality under tight and shifting timelines.
• Integrate automated testing into CI / CD pipelines in partnership with DevOps and Engineering.
• Champion continuous improvement in QA processes, tools, and reporting frameworks.
• Track, analyze, and present key quality metrics and KPIs—including release readiness, blockers, and risk status—to leadership and client stakeholders.
• Ensure timely updates and documentation that keep all stakeholders informed and aligned.
• Act as the primary liaison between QA, Product, Engineering, and external partners to maintain alignment and resolve issues quickly.

What You Bring

• 8+ years in QA, with at least 3 years in a senior management or leadership position.
• Proven success managing distributed teams across time zones and cultures.
• Deep expertise in manual testing, functional test automation, and performance testing.
• Strong experience with test management tools (e.g., QTest, Zephyr), automation frameworks (e.g., Cypress, Selenium), and performance testing tools (e.g., JMeter, Gatling).
• Excellent verbal and written communication skills, with the ability to translate complex QA concepts into clear, actionable insights.
• Highly organized, adaptable, and able to thrive under shifting priorities and deadlines.

It’s an Asset If You Have

• Experience modernizing legacy systems and implementing testing strategies for emerging technologies.
• Familiarity with AI / ML product testing.
• Background in regulated industries requiring compliance-focused QA processes.
• Prior experience establishing QA functions or scaling QA capabilities in high-growth environments.

Seniority level

• Not Applicable

Employment type

• Other

Job function

• Quality Assurance

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