Senior Product Compliance Manager, Global Trade Services

Amazon Jobs; Toronto; On-site; CAD 84,000 - 141,000; Full time

Job summary

A leading global tech company in Toronto is seeking an experienced professional for a role focused on global trade and compliance. The ideal candidate will develop strategies to navigate regulatory complexities, collaborate with various teams, and implement scalable solutions. A Bachelor's degree in a related field and experience in trade compliance are essential, while proficiency in Excel and SQL is preferred. This position offers a competitive salary and comprehensive benefits.

Benefits

Health insurance

Retirement plans

Paid time off

Qualifications

• Experience in trade compliance or logistics.
• Understanding of customs data and tariff codes.
• Proficient in data-driven decision-making.

Responsibilities

• Develop global strategies for compliance.
• Build systems for operational efficiency.
• Collaborate across teams to implement compliance processes.

Skills

Global trade experience

Collaboration skills

Analytical skills

Strong communication

Problem-solving skills

Education

Bachelor's degree in Supply Chain, Business, Engineering or related field

Master's degree or Six Sigma Black Belt certification

Tools

Excel

SQL

Job description

Key job responsibilities

• Develop Strategic Frameworks: Define global strategies to meet diverse regulatory requirements across countries and product categories.
• Design Scalable Systems: Build mechanisms to operationalize classification and compliance processes across millions of products.
• Cross-Functional Collaboration: Act as the connective tissue between product, tech, legal, operations, and policy teams.
• Lead Continuous Improvement: Use data-driven insights to optimize trade compliance processes and remove operational friction.
• Risk Mitigation Through Measurement: Build systems that proactively identify and address regulatory risks through metrics and automation.

A day in the life

• Partnering with policy teams, tech, and legal stakeholders to develop innovative classification strategies.
• Leading strategy sessions to define the future of product classification for global trade.
• Evaluating the regulatory impact of new product launches or country expansions.
• Driving simplification by automating legacy manual processes.
• Translating compliance complexity into scalable, measurable systems.
• Develop KPIs to proactively assess and manage compliance risks.

About the team

Global Trade Services (GTS) enables Amazon and its partners - customers, vendors, and sellers - to move products, technology, and software efficiently and compliantly across borders. We develop import/export solutions that ensure the right products get to the right places at the right time and cost.

This role will lead the development of our Product Classification (PC) strategy, with high visibility and direct impact on business expansion, operational efficiency, and regulatory risk mitigation. Your work will unlock scalable growth and innovation in one of the most complex areas of international trade.

What You’ll Bring

• Experience in global trade, compliance, product classification, or supply chain.
• A systems thinker with a bias for action and ownership.
• Comfort navigating ambiguity and regulatory complexity.
• Strong collaboration and stakeholder management skills.
• Passion for building mechanisms that scale.
• Bachelor's degree in Supply Chain, Business, Engineering, or a related field.
• Experience in trade compliance, customs operations, customs brokerage, supply chain, logistics or similar.
• Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency.
• Experience working cross-functionally with tech and non-tech teams, including operations.
• Experience using data and metrics to determine and drive improvements.
• Master's degree, or Six Sigma Black Belt certification.
• Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines.
• Experience working with technology teams and solving operational issues using technology.
• Experience in compliance, audit or risk management.
• Knowledge of and proficiency in Excel and SQL.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills, with the ability to interpret regulatory requirements and convert them into actionable processes.
• Familiarity with customs data, tariff codes, or trade automation tools.
• Experience leading global programs or process improvement initiatives across regions.
• Passion for innovation, operational excellence, and solving ambiguous regulatory challenges at scale.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 84,400.00 - 141,000.00 CAD annually