Senior People Services & Process Optimization Lead

Aritzia; Canada; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading retail company in Canada is seeking a Senior Manager for People Services Enhancements to lead HR operations and improve processes. The successful candidate will manage projects, collaborate with cross-functional teams, and ensure high-quality service delivery. This role requires a commitment to Aritzia's values, strong HR knowledge, and project management skills. The position offers a salary range of CAD 100,000 to 150,000 with comprehensive benefits and a positive working environment.

Benefits

Product Discount

A-OK Commissary & Cafe

In-office fitness studio with classes

24/7 wellness resources

Aspirational Workplace design

Additional amenities like shower facilities

Qualifications

• Proven skills in HR Operations and People Services.
• Certifications in Project Management and Process Improvement.
• Ability to manage end-to-end projects and resources.

Responsibilities

• Lead day-to-day function of the People Services department.
• Design and implement workflows that enhance service delivery.
• Coordinate end-to-end projects for system improvements.

Skills

Human Resources / HR Operations

Knowledge of HR systems / platforms

Project Management certifications

Process Improvement certifications

Collaboration with cross-functional partners

Setting clear objectives

Commitment to quality

Ability to prioritize work

Education

Relevant degree or equivalent experience

Tools

HR Tech Platforms

Project Management Software

Job description

A leading retail company in Canada is seeking a Senior Manager for People Services Enhancements to lead HR operations and improve processes. The successful candidate will manage projects, collaborate with cross-functional teams, and ensure high-quality service delivery. This role requires a commitment to Aritzia's values, strong HR knowledge, and project management skills. The position offers a salary range of CAD 100,000 to 150,000 with comprehensive benefits and a positive working environment.