Senior Manager, GS Strategic Services

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Toronto seeks a business management professional to enhance overall performance and provide strategic support to the Global Security Team. The role includes resource planning, streamlining processes, and driving cost-saving initiatives. Ideal candidates will have strong business acumen, management experience, and proficiency with tools like Excel and Power BI. This full-time position offers a dynamic work environment and opportunities for career growth.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Flexible work/life balance options

Qualifications

• Proficient in Excel (preferably in macros) and Power BI.
• Strong and proven relationship management skills.
• Detail-oriented with strong analytical capabilities.

Responsibilities

• Act as primary contact for multiple Global Security pillars.
• Drive annual strategic and operational planning.
• Consolidate and manage cost savings and efficiency KPIs.

Skills

Adaptability

Business Management

Analytical capabilities

Communication skills

Time management

Education

Business Management or equivalent relevant experience

Tools

Excel

PowerPoint

BI tools

Job description

Job Description

What is the Opportunity?

The Global Security Team focuses on driving greater business resilience from complex cyber attacks and physical threats, while enabling best-in-class identification and management of risk. Our team is integral to protecting RBC’s digital assets and brand, its employees, and clients’ trust, globally. The successful candidate will be accountable for providing business management office services such as resource planning, strategic advice and analysis to the Senior Leadership Team to improve the overall business performance, drive cost savings and the quality of business decisions for metrics managed by Global Security.

What will you do?

• Primary contact for multiple GS pillars providing central leadership, expertise and support of headcount and business review process with Global Security Executives and delegates related to business planning, operations and management.
• Drive annual strategic and operational planning to ensure alignment with Global Security strategy and targets set out by Global Security Leadership.
• Create rate cards for Global Security services and operationalize the process to maintain and update rate cards as services evolve and costs evolve.
• Streamline and improve the effectiveness of headcount and planning processes.
• Provide business support for projects/programs/subsidiaries to ensure all required approval are in place.
• Responsible for consolidation, management and validation of cost savings, efficiencies and other KPIs.

What do you need to succeed?

Must have:

• Business Management or equivalent relevant experience
• Business and financial acumen, with ability to understand new and existing technology, and basic awareness of relevant technology and related issues
• Strong and proven relationship management, interpersonal and communication skills; ability to communicate across the organization
• Demonstrated leadership and ability to work effectively with senior management teams
• Detailed-oriented, strong analytical capabilities, and problem-solving abilities
• Strong time management, with high degree of initiative and sense of urgency
• Proficient in Excel (preferably in macros), PowerPoint, BI tools

Nice-to-have:

• Experience with AI Tools and Data Analytics
• Understanding of T&O’s direction, priorities and trends in technology and the market

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

#TECHPJ

Job Skills

Adaptability, Budgeting, Business Oriented, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Interpersonal Relationship Management, Long Term Planning, Resource Management, Vision Alignment

Additional Job Details

Address: 16 YORK ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-10-10

Application Deadline: 2025-12-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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