Senior Enterprise CSM – Education (Remote)

Siemens Mobility; Remote; CAD 73,000 - 126,000; Full time

Job summary

A leading technology firm is seeking a Senior Client Success Manager to manage high-value enterprise accounts. The candidate will ensure client satisfaction and retention while aligning account needs with business goals. Responsibilities include leading relationships, managing renewals, and driving customer growth. Experience with enterprise accounts and strong communication skills is essential. This position offers competitive compensation and potential for professional growth in a dynamic work environment.

Benefits

Health and wellness benefits

Competitive salary package

Qualifications

• 5+ years of Client Success experience or BA/BS degree.
• 3+ years managing Enterprise-level accounts.
• Proven success with accounts greater than $100K ARR.

Responsibilities

• Lead post-sale relationships for strategic enterprise accounts.
• Manage client renewal forecasts and revenue targets.
• Drive customer satisfaction and retention through proactive engagement.

Skills

Customer Success expertise

Project management

Data-driven decision making

Excellent communication skills

Organizational skills

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Microsoft Office

BI tools

Job description

A leading technology firm is seeking a Senior Client Success Manager to manage high-value enterprise accounts. The candidate will ensure client satisfaction and retention while aligning account needs with business goals. Responsibilities include leading relationships, managing renewals, and driving customer growth. Experience with enterprise accounts and strong communication skills is essential. This position offers competitive compensation and potential for professional growth in a dynamic work environment.