Senior Dental Administrator

Forest Manor Dental; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A patient-focused dental practice in North York is seeking a motivated Senior Administrative Assistant to ensure efficient front office operations. The role involves managing patient appointments, overseeing administrative staff, and implementing office systems. Candidates should have at least 3 years of administrative experience, preferably in a dental or healthcare setting, and possess strong leadership and organizational skills. This position offers a competitive salary and benefits package.

Benefits

Competitive salary and benefits package

Supportive work environment

Opportunities for professional growth

Qualifications

• Minimum of 3 years of administrative experience, preferably in a dental or healthcare setting.
• Strong leadership skills with experience managing administrative teams.
• Excellent organizational skills and attention to detail.

Responsibilities

• Managing patient appointments, scheduling, and rescheduling as needed.
• Handling phone and email inquiries with professionalism.
• Overseeing patient intake and ensuring proper record updates.

Skills

Leadership skills

Organizational skills

Communication skills

Attention to detail

Patient-oriented attitude

Tools

Dental practice management software

Job description

Base pay range

CA$27.00 / hr - CA$30.00 / hr

About Us

Forest Manor Dental is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.

Key Responsibilities

• Managing patient appointments, scheduling, and rescheduling as needed
• Handling phone and email inquiries with professionalism and a patient-centric approach
• Overseeing patient intake and ensuring that records are properly updated
• Processing insurance claims and payments, and ensuring that billing is accurate and timely
• Managing and mentoring administrative staff, ensuring a cohesive and efficient office environment
• Assisting with the coordination of marketing and patient outreach initiatives
• Liaising with dental staff and providers to ensure patient care is smooth and well-coordinated
• Implementing and improving office systems and workflows to enhance efficiency
• Ordering and maintaining office supplies and equipment

Qualifications and Skills

• Minimum of 3 years of administrative experience, preferably in a dental or healthcare setting
• Strong leadership skills with experience managing administrative teams
• Excellent organizational skills and attention to detail
• Familiarity with dental practice management software (e.g., Open Dental, or similar)
• Strong knowledge of dental billing and insurance claims processes
• Exceptional communication skills, both written and verbal
• Ability to work in a fast-paced environment and prioritize tasks efficiently
• A positive, patient-oriented attitude and the ability to foster a welcoming atmosphere

Why Join

• Competitive salary and benefits package
• A supportive and friendly work environment
• Opportunities for professional growth and development
• Convenient location in North York, accessible by public transit