Senior Defined Benefit Client Success Leader

Alight Solutions; Vancouver; On-site; CAD 80,000 - 104,000; Full time

Job summary

A leading consulting firm in Metro Vancouver is seeking a Senior Client Success Manager for defined benefit plans. You will be responsible for client interactions, managing project outcomes, and consulting on regulations. Ideal candidates have substantial experience in client management and must effectively work with various stakeholders. This role offers a dynamic work environment and competitive compensation.

Benefits

Flexible working arrangements

Health coverage options

Continuing education and training

Qualifications

• 7 years of experience in defined benefit plan administration.
• 5+ years direct experience in client relationship and project management.
• Ability to influence all areas of the client delivery business.

Responsibilities

• Serve as subject matter expert on defined benefit regulations.
• Consult external executives on plan design and legislative landscape.
• Manage in-year revenue growth through upselling.

Skills

Client relationship management

Project management

Influencing skills

Defined benefit plan knowledge

Job description

A leading consulting firm in Metro Vancouver is seeking a Senior Client Success Manager for defined benefit plans. You will be responsible for client interactions, managing project outcomes, and consulting on regulations. Ideal candidates have substantial experience in client management and must effectively work with various stakeholders. This role offers a dynamic work environment and competitive compensation.