Senior Customer Service Representative (Motivator) Winnipeg Grant Park Shopping Centre

GoodLife Fitness Centres; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fitness organization in Winnipeg is seeking a Senior Customer Service Representative (Motivator) to deliver high-quality experiences and support members' fitness goals. This full-time role requires strong communication skills, a passion for fitness, and a commitment to diversity and inclusion. Compensation ranges from $18.50 to $20.00 per hour.

Benefits

Ongoing training and development

Unlimited growth potential

Fun and energetic atmosphere

Qualifications

• CPR certification required within 3 months of employment.
• Must be committed to a culture celebrating diversity, equity, and inclusion.

Responsibilities

• Motivate and encourage members to meet fitness goals.
• Handle member questions and concerns with courtesy.
• Plan and organize club events.

Skills

Strong communication and customer service skills

Passion for fitness

Multi-tasking guru

Strong planning and organization skills

Education

High School diploma or working on completion

Job description

Overview

SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Senior Customer Service Representative (Motivator)

As the face of GoodLife Fitness a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

Responsibilities

• Motivate and encourage the members to meet their fitness goals
• Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
• Handle member questions and concerns with courtesy and professionalism
• Book appointments to accommodate members needs
• Have knowledge and ability to sell and answer questions regarding memberships and other services
• Adhere to and promote monthly marketing
• Manage club supply inventory and place orders
• Track equipment maintenance and repair logs
• Run club errands and conduct bank runs
• Plan and organize club events

Qualifications

• Passion for fitness
• Strong communication and customer service skills
• Peak attitude
• Multi-tasking guru
• Strong planning and organization skills
• High School diploma or working on completion
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity equity and inclusion and embraces social and environmental responsibility

What’s in it for you

• Ongoing training and development to ensure a long and successful career path
• Unlimited growth potential in sales and management
• Rewards through monthly incentives and contests
• Fun and energetic atmosphere to come to every day!

Compensation : $18.50 - $20.00

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness we are committed to fostering an inclusive accessible environment where all employees and members feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment / interview process (including alternate formats of materials accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.

Recruitment Fraud Alert

Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.

Protect yourself :

GoodLife Fitness Fit4Less canfitpro and GoodLife Kids Foundationpositions are posted must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email phone or text message; Please verify that the person you are communicating with has an @ address.

If you currently work for us, associates should only apply to positions on the Jobs Hub in Workday and all job offers requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email phone or text.

Please verify that the person you are communicating with has an @ address.

Experience : Senior IC

Employment Details

Experience : years

Vacancy : 1

Employment Type : Full-Time