Senior Commercial Insurance Account Administrator

David Aplin Recruiting; Calgary; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Calgary is seeking a Senior Commercial Insurance Account Administrator to join a vibrant team. This role involves supporting client accounts, processing documentation, and improving operational efficiencies in a fast-paced environment. Candidates should have at least 2 years of experience in Commercial Lines Insurance processing and possess strong organizational and communication skills. The position offers a salary of $60,000 – $80,000, health benefits, flexible hybrid work options, and a supportive work culture.

Benefits

Health and dental plan

RRSP match

Paid vacation and flex days

Flexible hybrid schedule

Qualifications

• Minimum 2 years experience in Commercial Lines Insurance processing and account administration.
• Knowledge of various commercial lines insurance markets and documentation.
• Excellent communication skills, both written and verbal.

Responsibilities

• Prepare and process insurance submissions and documentation.
• Support Account Managers by handling client inquiries.
• Manage routine administrative tasks such as issuing certificates.

Skills

Commercial Lines Insurance processing

Strong organizational skills

Excellent communication skills

Microsoft Office proficiency

Tools

EPICis

Job description

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Join a vibrant and collaborative team dedicated to providing exceptional commercial insurance service. As a Senior Commercial Insurance Account Administrator, you will play a vital role in supporting client accounts, processing documentation, and ensuring smooth operations in a fast‑paced environment. If you’re passionate about growing your insurance expertise and making a positive impact, this is the opportunity for you. Elevate your career and be a key contributor where your skills truly matter!

Benefits & Perks

• $60,000 – $80,000 salary depending on experience
• Health and dental plan
• RRSP match
• Paid vacation and flex days
• Flexible hybrid schedule, 2-3 days in office depending on levels of experience

Responsibilities

• Prepare and process insurance submissions, quotes, renewals, and policy documentation, ensuring accuracy and timeliness.
• Support Account Managers and Account Executives by handling client inquiries, following up with underwriters, and maintaining up‑to‑date client records.
• Manage routine administrative tasks such as issuing certificates, endorsements, invoices, and monitoring accounts receivable.
• Handle claims reporting, updates, and client communication to ensure smooth claims management.
• Collaborate with team members to ensure organized documentation, compliance with underwriting guidelines, and support for team initiatives.

Qualifications

• Minimum 2 years experience in Commercial Lines Insurance processing and account administration.
• Knowledge of various commercial lines insurance markets and documentation.
• Strong organizational and time‑management skills, capable of managing multiple files and deadlines efficiently.
• Excellent communication skills, both written and verbal, with a proactive and team‑oriented mindset.
• Proficiency with Microsoft Office applications and familiarity with broker management systems such as EPICis preferred.

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.

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