Senior Cloud CCaaS Engineer (Remote - Canada)

Navixus (Formerly Eventus Solutions Group); Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology solutions provider is seeking an Amazon Connect Senior Engineer in Canada, preferably Toronto, for a contract role. The ideal candidate will engineer complex contact center applications, possess strong skills in AWS and Amazon Connect, and collaborate with various stakeholders. Responsibilities include leading CCaaS development, API integrations, and optimizing client solutions. This position offers competitive hourly compensation, along with benefits such as medical and paid time off.

Benefits

Medical, vision, dental insurance

Paid time off

Parental leave

Sick leave

Qualifications

• 3+ years of experience with Amazon Connect and UC environments.
• Experience with software development, including design and common coding.
• Experience with LLM integration or prompt engineering is preferred.

Responsibilities

• Lead development for CCaaS implementations on client projects.
• Own the end-to-end solution development.
• Design and maintain reusable code libraries.

Skills

Amazon Connect

JavaScript

Python

Java

C++

AI-driven automation

Network infrastructure

Communication with stakeholders

Education

Bachelor’s degree in computer science, IT, or engineering

Tools

AWS

Lambda

DynamoDB

Cloud Formation

Job description

A leading technology solutions provider is seeking an Amazon Connect Senior Engineer in Canada, preferably Toronto, for a contract role. The ideal candidate will engineer complex contact center applications, possess strong skills in AWS and Amazon Connect, and collaborate with various stakeholders. Responsibilities include leading CCaaS development, API integrations, and optimizing client solutions. This position offers competitive hourly compensation, along with benefits such as medical and paid time off.