Senior Claims Adjuster, Casualty & Litigation

Northbridge Financial; Calgary; Hybrid; CAD 80,000 - 90,000; Full time

Job summary

A leading Canadian insurance company in Calgary is seeking an experienced Claims Adjuster. This role involves adjudicating claims, confirming coverage, and providing exceptional customer experience in a hybrid work model. Ideal candidates will have at least 5 years of claims adjusting experience with strong communication skills. The position offers a competitive salary ranging from $80,000 to $90,000, along with numerous benefits supporting health and development.

Benefits

Hybrid work model

Employee share purchase plan

Flexible health benefits

Education assistance

Community support programs

Qualifications

• Minimum of 5 years of claims adjusting experience, preferably with commercial liability claims.
• Experience with commercial lines is an asset.
• Ability to clearly communicate with Claimants, Brokers, and Legal Counsel.

Responsibilities

• Adjudicate intermediate to complex claims, including files in litigation.
• Confirm coverage and complete a liability investigation.
• Prepare file summaries for internal reporting.

Skills

Claims adjusting experience

Communication with Claimants

Technical skills with MS Office

Education

Post-Secondary Education in Insurance

CIP designation (completed or in progress)

Job description

Overview

As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Casualty and Litigation team handles a variety of claims across several lines of business, including Auto, CGL, Directors’ and Officers’, and Professional Liability claims. Our Claims Adjusters are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.

Responsibilities

• Adjudicating intermediate to complex claims, including files in litigation
• Confirming coverage and completing a liability investigation
• Preparing file summaries for internal reporting, large loss, and reinsurance
• Effectively managing a busy day to day schedule
• Providing a great Customer experience

Qualifications

• Post-Secondary Education in an Insurance focused program or related program
• Completed or working towards the CIP designation
• A minimum of 5 years of claims adjusting experience, preferably with commercial liability claims
• Experience with commercial lines an asset
• Strong technical skills with MS Office Suite
• Ability to clearly communicate with Claimants, Brokers, and Legal Council

Benefits

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

Salary

Salary range- $80,000 - $90,000 for Vancouver, BC. Actual pay may be below, or above the range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.