Senior AI Solutions Engineer for Scalable GenAI Deployments

Cerebras Systems; Remote; CAD 250,000 - 419,000; Full time

Job summary

A leading AI technology firm in Canada is looking for a Principal Customer Success Engineer to ensure the success of strategic customers. This senior role involves technical leadership, customer advocacy, and mentoring the support team. Candidates should have extensive experience in AI technologies and excellent communication skills. The compensation range is $180,000 – $300,000, commensurate with skills and experience.

Benefits

Job stability with startup vitality

Opportunity to publish and open-source AI research

Work on one of the fastest AI supercomputers

Qualifications

• 10+ years of professional experience in customer-facing roles.
• Strong foundation in AI/ML systems and infrastructure.
• Experience optimizing LLM inference workloads is a strong plus.

Responsibilities

• Drive technical success of Cerebras customers.
• Provide architectural guidance for GenAI workflows.
• Mentor the Customer Success and Support teams.

Skills

Customer advocacy

Technical communication

Collaboration

Distributed computing

LLM inference workloads

Education

Bachelor’s or Master’s degree in a technical field

Job description

A leading AI technology firm in Canada is looking for a Principal Customer Success Engineer to ensure the success of strategic customers. This senior role involves technical leadership, customer advocacy, and mentoring the support team. Candidates should have extensive experience in AI technologies and excellent communication skills. The compensation range is $180,000 – $300,000, commensurate with skills and experience.