Senior Administrative Assistant - GOA EXPERIENCE

Ecl; Edmonton; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Senior Administrative Assistant in Edmonton. The role involves managing grant applications and resolving complaints related to child care programs. Candidates must have a high school diploma, experience with clients, and strong communication skills. This position requires onsite training with a transition to remote work. The ideal candidate will exhibit professionalism and attention to detail, contributing to the positive team environment.

Qualifications

• Minimum 2 years of experience with business or government clients.
• Minimum 2 years of experience in research, analysis, and problem-solving.
• Minimum 3 years of relevant experience in a similar role.

Responsibilities

• Assess and recommend grant funding for licensed child care programs.
• Resolve complaints from grant recipients and families.
• Support development of the Child Care Branch operational plan.

Skills

Strong verbal and written communication skills

High degree of accuracy and attention to detail

Ability to learn quickly and troubleshoot issues

Strong organizational and computer skills

Ability to work independently and collaboratively

Education

High School Diploma or GED

Post-secondary education in Office Administration or related field

Tools

Microsoft Office Suite

Job description

SENIOR ADMINISTRATIVE ASSISTANT – GOA EXPERIENCE REQUIRED

Location: Edmonton, AB (Onsite during training, then Remote)
Type: Contract | Full-Time
Hours: Monday–Friday, 8:15 AM – 4:30 PM (1-hour lunch)
Contract Term: Up to 12 months

About the Opportunity

We are seeking Senior Administrative Assistants to support the administration of multiple funding streams under the Alberta Child Care Grant Funding and Affordability Grant Programs. These roles are responsible for ensuring financial accountability, evaluating grant eligibility, managing grant-related complaints, and supporting licensed child care programs across Alberta.

This position requires onsite attendance during training in Edmonton, with the opportunity to transition to remote work following successful completion of training. Please note that you must reside in the Edmonton area to be considered for this role.

Key Responsibilities

Grant Assessment & Administration

• Assess, evaluate, and recommend grant funding for licensed child care programs
• Determine eligibility and compliance with grant funding criteria
• Advise grant recipients when funding conditions are not met and outline required corrective actions
• Identify service delivery and payment issues and recommend solutions to management
• Ensure services are delivered in accordance with financial legislation, Ministerial policy, and established guidelines

Complaint Management

• Provide advice, information, and direction to resolve complaints from grant recipients, early childhood educators, and Alberta families
• Review incoming complaints and determine the appropriate course of action, consulting with the Senior Program Analyst as required
• Request and assess additional information to support complaint investigations
• Assist with complaint investigation and resolution processes
• Refer complaints when necessary

Additional Duties

• Participate in the development of the Child Care Branch operational plan
• Delegate administrative tasks to unit administrative or temporary support staff as required
• Contribute to a positive and collaborative team environment

Mandatory Requirements

Education

• High School Diploma or GED (required)
• Post-secondary education in Office Administration or a related field

Experience

• Minimum 2 years of experience engaging directly with business or government clients
• Minimum 2 years of experience in research, analysis, and problem‑solving
• Minimum 3 years of experience using Microsoft Office Suite
• Minimum 3 years of relevant experience in a role similar to this position

Skills & Competencies

• Strong verbal and written communication skills
• High degree of accuracy and attention to detail
• Ability to learn quickly and troubleshoot issues
• Strong organizational and computer skills
• Ability to work independently and collaboratively within a team environment

Additional Information

• Standard criminal record check required prior to commencement of services

Resume Submission Requirements

All required experience must be clearly described in the resume under the specific job or project where the experience was obtained.

Each job or project must include employment dates in the following format:

MMM/YYYY to MMM/YYYY

Applications that do not meet these requirements may not be considered.

Apply Today

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About Us

Executrade is one of Western Canada’s most comprehensive full-service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.
In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca