Senior Account Manager - Contract

UNAVAILABLE; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading media agency in Toronto is seeking a Senior Manager of Account Management to drive client relationships and business growth. The ideal candidate has 7+ years of experience in account management, excels in media strategy, and possesses strong analytical and communication skills. This role requires overseeing multiple accounts and collaborating with internal teams to ensure successful campaign execution. Competitive compensation and a dynamic work environment are provided.

Qualifications

• 7+ years of relevant experience in account management.
• 5+ years in a similar strategic role.
• Proficient in digital, programmatic, OOH, and broadcast media.

Responsibilities

• Lead client relationships for high-value accounts.
• Manage 20-25 accounts with strategic insights.
• Identify business growth opportunities through upselling.

Skills

Media strategy

Analytical skills

Strong communication

Project management

Sales-driven mindset

Education

Associate degree in Media

Bachelor’s preferred

Tools

Excel

Word

PowerPoint

Job description

Company Description

Publicis Media is one of Canada’s fastest growing Media Agency networks. The secret sauce? A pool of talented individuals who learn from each other (while tapping into global centres of excellence) and transparency at the core of everything we do, from data reporting to billing all the way to agency leadership. The result is a blend of meaningful work for some of Canadas’ favorite brands and endless opportunities to grow for our team members.

Publicis Media has experienced an incredible growth rate over the past years. The network has transformed and moved at the pace of culture.

Publicis Media Canada is proud to be Great Places to Work certified and recognized with Best Workplaces for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions.

Job Description

We’re seeking a strategic and dynamic Senior Manager of Account Management to lead client relationships and drive business growth across key accounts. This role is ideal for someone who thrives in a fast-paced media environment, has a passion for storytelling through data and creativity, and knows how to turn client goals into award-winning campaigns.

You’ll be the bridge between clients and our internal teams, ensuring flawless execution, strategic alignment, and long-term partnership success.

Responsibilities

Client Leadership

• Act as the senior contact for high-value clients, fostering trust and long-term partnerships
• Lead strategic planning and quarterly business reviews
• Translate client goals into integrated media strategies and campaigns

Team & Project Management

• Oversee 20–25 accounts, providing strategic insights and performance feedback
• Ensure flawless campaign execution across timelines, budgets, and KPIs
• Collaborate with internal teams (Media Buying, Analytics, Planning, Partners)
• Lead strategic initiatives and special projects

Business Growth

• Identify upsell and cross-sell opportunities
• Support new business pitches and RFPs
• Monitor industry trends and bring forward innovative media solutions

Financial Oversight

• Manage account-level P&L, forecasting, and profitability
• Approve scopes of work, budgets, and resource allocations
• Track brand spend pacing to meet quarterly targets
• Ensure timely and accurate financial reporting

Apex Media Integration

• Champion Apex media solutions across assigned agency brands
• Present exclusive vendor programs aligned with client goals
• Support media activations and integrated strategies
• Maintain strong relationships with clients, agency partners, and media reps
• Deliver compelling Apex presentations and POVs backed by research and insights
• Facilitate campaign updates and KPI delivery with Apex buying teams

Qualifications

• Associate degree in Media (Bachelor’s preferred)
• 7+ years of relevant experience, including 5+ in a similar role
• Proficient in media systems and tools (Excel, Word, PowerPoint)
• Expertise in media strategy, planning, and buying across Digital, Programmatic, OOH, and Broadcast
• Strong presentation, communication, and analytical skills
• Proven ability to manage multiple projects under pressure
• Sales-driven mindset with critical thinking and problem-solving skills
• Highly organized, collaborative, and relationship-oriented

Additional Information

Publicis Media is an equal opportunity employer with a strong commitment to diversity and inclusion. We create and nurture a vibrant work environment that celebrates, values and leverages all aspects of diversity and inclusiveness, attracts world-class talent and serves as the industry benchmark for best practices. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests. We thank all candidates for their interest in Publicis Media however, only those candidates selected for an interview will be contacted